Customer Service and Call Center

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Competitive salary

Employee discounts

Health insurance

Paid time off

Profit sharing

Vision insurance

Job Summary

Appliance Center is looking for a Customer Service Representative to join our Call Center Resolution team! As a Customer Service Representative, you are a key member of the team. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Responsibilities :

• Receive incoming calls in a professional and courteous manner
• Perform other duties as needed which may include cross-training in related positions

Qualifications :

• Strong written and verbal communication skills
• Detail-oriented with strong data entry skills
• Positive Attitude
• Team player who can work independently

Benefits / Perks

• Flexible Scheduling
• Growth and Career Advancement Opportunities
• Great Working Environment
• Weekend schedule bonuses