House Attendant

Overview

The Housekeeping Houseperson is responsible for the maintenance and cleanliness of all assigned areas and equipment. He / she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

Responsibilities

Employees must, at all times, be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

• Practice safe work habits to ensure safety to guests, fellow employees and self.
• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for "Lost and Found" according to hotel standards.
• At the end of the shift, turn in all keys and assignment sheets to the Housekeeping or Front Office.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Qualifications

Flexible and long hours sometimes required.

General Requirements :