Compliance Associate, Monitoring & Testing
OppFi is a leading tech-enabled digital finance platform that works with banks to provide financial products and services for everyday Americans. Through a transparent and responsible platform, which includes financial inclusion and excellent customer experience, the Company supports consumers who are turned away by mainstream options to build better financial health.
We are a team of caring, innovative, and inclusive individuals who thrive in being immersed in diverse talents, expertise, perspectives, and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. Our business principles guide us and create an open and collaborative culture where we improve 1% every day, and the best ideas always win! We welcome individuals who want to make an impact in the financial system by facilitating credit access, expanding financial inclusion, promoting financial health, and delivering exceptional customer service.
A few other fun facts about us. OppFi is one of the top consumer-rated financial platforms online, maintaining a 4.5 / 5.0-star rating on Trustpilot. We are a 2025 Crain's Fast 50 company and were named on Built In's 2025 Best Places to Work in Chicago.
About the Job
The OppFi Compliance department is looking for a Compliance Associate eager to join the second-line compliance testing team. In this role, you will be instrumental in our compliance testing program, which reviews policies, procedures, applications, loans, marketing, and communications for compliance with applicable consumer protection laws and regulations. Your responsibilities will include planning and executing targeted transactional testing and reviewing relevant documentation, including company procedures, according to the team's testing schedule. You will also be responsible for preparing reports about testing scope and results for senior management and bank partners.
What You Will Get To Do
- Second line monitoring and testing against applicable State and Federal regulations as part of our Compliance Management System
- Assess compliance risk through performing analysis of accounts, policies, procedures, marketing material, complaints, reports, and more.
- Assist with and collect data, files, and other materials for monitoring and testing
- Work in collaboration with various business departments and other team members in different phases of testing and monitoring including planning, execution, reporting, and follow-up
- Assess the material, report on the findings, provide recommendations, receive review and approval when required
- Work with Issues Management Team to ensure issues are recorded
- Assist with and draft concise reports that provide value to business and management to improve compliance controls and mitigate risks
- Assist departmental senior leaders / managers in process improvements for the Monitoring and Testing Program
- Assist in the monitoring for changes to the business to enhance testing processes
- Assist in the monitoring for regulatory changes to update testing procedures to ensure compliance with applicable regulations
What You Will Bring To The Team
Three years' experience in regulatory compliance or state regulatory oversight with a focus on consumer lendingKnowledge could come from on the job experience or education, such as paralegal certification, JD, or Certified Regulatory Compliance Manager (CRCM) certificationExperience in designing or implementing a compliance monitoring and testing programApplicable knowledge of consumer financial regulations, including the Truth in Lending Act, Equal Credit Opportunity Act, Fair Credit Reporting Act, Unfair Deceptive and Abusive Acts or Practices, Servicemembers Civil Relief Act, Electronic Funds Transfer Act, Telephone Consumer Protection Act, CAN-SPAM Act, Electronic Signatures in Global and National Commerce Act, Gramm-Leach-Bliley Act, Fair Debt Collections Practices Act.Ability to do root cause analysis and to learn and understand how technology infrastructure works at a level adequate to inform the root cause analysisFamiliarity with data queries and using SQL; experience with data tools including Snowflake, Tableau, a plus.Reports to : Compliance Manager
Job Level : Associate