Guest Room Attendant

Guest Room Attendant

Are you passionate about delivering great service? We're searching for Guest Room Attendants to work alongside our Assistant Housekeeping Manager and Director of Housekeeping to ensure all aspects of housekeeping are befitting of our reputation for delivering truly memorable experiences to our guests. Our Guest Room Attendants will be responsible for providing exceptional service in room cleaning and preparation.

Every day is different, but you'll mostly be :

• Cleaning guest rooms as assigned, including making beds, cleaning bathrooms, dusting, vacuuming, polishing surfaces, and organizing amenities.
• Changing and replenishing bed linens, towels, guest amenities etc.
• Removing Room Service trays, dishes, and carts to BOH areas.
• Performing deep cleaning as needed.
• Stocking and maintaining mini-bar items, coffee / tea etc.
• Stocking and maintaining housekeeping supply cart daily.
• Disposing of trash and recyclables.
• Responding to guest requests and concerns in a timely, friendly, and efficient manner in accordance with our standards.
• Performing turn down service as needed.
• Forwarding complaints and special requests to appropriate staff to keep every guest happy, evaluating trends / patterns to proactively monitor guest experience.
• Assisting Public Area Attendants when needed.

Qualifications :

What we need from you :

Why work for Pyramid? Pyramid Global Hospitality ("Pyramid") is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London.

The compensation for this position is $24.00 / hour. - $24.72 / hour based on qualifications and experience.