Spanish Speaking Customer Service for Healthcare industry

Spanish Speaking Customer Service Representative

Patrique Mercier Recruitment is excited to announce an opportunity for a Spanish Speaking Customer Service Representative in the vibrant healthcare industry. As the leading agency focused on helping candidates find jobs in their native language across various countries, we specialize in diverse sectors, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our commitment to matching exceptional talent with the right employers ensures a seamless recruitment process. In this role, you will be at the forefront of delivering outstanding customer service to Spanish-speaking clients within the healthcare sector. Your expertise and communication skills will play a vital part in assisting patients and healthcare professionals while embodying the values of empathy and professionalism. Join us at Patrique Mercier Recruitment, a project owned by The House of Mercier, where we strive to connect passionate individuals with their dream jobs abroad, enhancing their careers and lives in the process. If you are driven, bilingual, and ready to make a difference in the healthcare industry, we would love to hear from you.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients in the healthcare industry.
• Manage incoming calls and inquiries related to healthcare services and support.
• Assist patients in navigating their healthcare options and benefits effectively.
• Resolve any issues or concerns raised by clients promptly and professionally.
• Document interactions and maintain accurate records of customer inquiries and resolutions.
• Collaborate with healthcare professionals and internal teams to enhance customer satisfaction.
• Stay updated on healthcare products, services, and policies to provide accurate information.