Health Care Assistant

Essential Duties and Responsibilities:

• Performs front office duties including greeting and registering patients, answering phones, making appointments, verifying third party insurance, enrolling patients in third party payor sources (public and private) and collecting patient fees.
• Interviews, educates and documents patient history in EHR in compliance with agency policies and procedures. Obtains necessary signatures on consent forms.
• Assists clinical staff during exams and procedures in addition to providing patient support.
• Prepares and cleans exam and procedure rooms as well as medical equipment consistent with agency standards. Maintains knowledge of equipment operations.
• Assists with management of medical supply inventory and equips rooms with necessary supplies to provide high quality efficient healthcare.
• Performs and documents laboratory tests and results including, but not limited to urine pregnancy testing, hemoglobin, HIV testing, point of care urinalysis and Rh testing. Alerts licensed staff to abnormal results. Maintains appropriate laboratory records. Prepares specimens for external laboratory analysis.
• Performs vital signs, IM injections, phlebotomy, IV placement, and pelvic ultrasound under direct supervision of licensed staff.
• Keeps current on relevant sexual and reproductive health care, community resources, agency protocols, referral procedures and all Planned Parenthood services and programs.
• Dispenses contraception and medication adhering to Clinician's orders and frequency tables. Administers ordered medications and or vaccines.
• Performs quality assurance activities. Follows laboratory requirements as defined in Planned Parenthood Federation of America (PPFA) and PPWI Medical Standards and Guidelines.
• Complies with all safety and emergency policies and procedures.
• Performs other duties as assigned.