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Licensing And Permitting Portal Manager
Licensing And Permitting Portal Managerthe Agency • Springfield, Vermont, USA
Licensing And Permitting Portal Manager

Licensing And Permitting Portal Manager

the Agency • Springfield, Vermont, USA
6 days ago
Job type
  • Full-time
Job description

Job Requisition ID : 51361

Closing Date : 12 / 08 / 2025

Agency : Department of Commerce and Economic Opportunity

Class Title : PUBLIC SERVICE ADMINISTRATOR - 37015

Skill Option : General Administration / Business Marketing / Labor / Personnel

Bilingual Option : None

Salary : Anticipated Starting Salary $8281 monthly; full range is $8281 - $12223 monthly

Job Type : Salaried

Category : Full Time

County : Sangamon

Number of Vacancies : 1

Bargaining Unit Code : RC063 Professional Employees EducatorsJuvenile Justice School Counselors and Special Education Resources Coordinatorsand Physicians AFSCME

Merit Comp Code :

This position is a union position; therefore provisions of the relevant collective bargaining agreement / labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.

Why Work for Illinois

Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.

No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Commerce and Economic Opportunity (DCEO) is seeking to hire a purpose-driven initiative-taking individual interested in assisting Illinois startups and small businesses in launching growing and thriving.

This is your chance to participate in an exciting and transformative opportunity. We are on a mission to make regulatory processes in Illinois more efficient and less burdensome for businesses. Your work will directly impact the business environment in Illinois making it more welcoming and accessible. The Licensing and Permitting Portal Manager is housed in the Office of Entrepreneurship Innovation & Technology (OEIT) and will be tasked with building and maintaining a business permitting portal outlined in statute. The goal is to improve the States business climate by making it easier for entrepreneurs to navigate state requirements.

We invite qualified applicants seeking a meaningful challenge and the chance to create something impactful to apply for the Licensing and Permitting Portal Manager position and help DCEO continue to provide top-notch customer service to Illinois entrepreneurs.

Essential Functions

  • Under general direction serves as Project & Product Manager - Statewide one-stop Licensing and Permitting Portal.
  • Under general direction leads Stakeholder Engagement.
  • Leads the development of educationals tools for utilizing the Portal.
  • Promotes Portal use and enhances the user experience.
  • Serves as working supervisor.
  • Consults with other managers in the Business Information Center (BIC) section of EIT to develop revisions of program policies and procedures to foster continued improvement to propose to the OEIT administrators.
  • Collaborates with the other EIT program managers and DCEO divisions to understand how all programs offered in the division / agency interconnect and impact businesses.
  • Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Minimum Requirements

  • Requires knowledge skill and mental development equivalent to completion of four years of college preferably with courses in business or public administration project management or a related field.
  • Requires prior experience equivalent to three years of progressively responsible administrative experience in a public or business organization.
  • Specialized Skills

  • Five (5) or more years of professional experience managing digital projects or product implementations in government or enterprise environments including responsibility for timelines stakeholder coordination and successful deliverable execution.
  • Two (2) or more years of professional experience working with Illinois business regulations licensing frameworks or permitting processes.
  • Three (3) or more years of professional experience coordinating cross-agency or intergovernmental initiatives involving state or local regulatory programs (e.g. licensing permitting or compliance systems).
  • Three (3) or more years of professional experience delivering written and oral presentations to stakeholders leadership or public audiences particularly to explain technical or regulatory processes.
  • Two (2) or more years of professional experience conducting user research and usability testing for public-facing digital platforms including synthesizing and applying feedback to improve functionality and user experience.
  • Two (2) or more years of professional experience developing user-facing instructional content such as training guides manuals and tutorials tailored to both internal staff and external users.
  • Three (3) or more years of professional experience collaborating with web developers and UX designers to ensure user-centric digital tools that meet government service delivery standards.
  • Preferred Qualifications

  • Prefers five (5) or more years of professional experience managing digital projects or product implementations in government or enterprise environments including responsibility for timeliness stakeholder coordination and successful deliverable execution.
  • Prefers two (2) or more years of professional experience working with government business regulations licensing frameworks or permitting processes.
  • Prefers three (3) or more years of professional experience coordinating cross-agency or intergovernmental initiatives involving state or local regulatory programs (e.g. licensing permitting or compliance systems).
  • Prefers three (3) or more years of professional experience delivering written and oral presentations to stakeholders leadership or public audiences particularly to explain technical or regulatory processes.
  • Prefers two (2) or more years of professional experience conducting user research and usability testing for public-facing digital platforms including synthesizing and applying feedback to improve functionality and user experience.
  • Prefer three (3) or more years of professional experience collaborating with web developers and UX designers to ensure user-centric digital tools that meet government service delivery standards.
  • Prefers two (2) or more years of professional experience developing user-facing instructional content such as training guides manuals and tutorials tailored to both internal staff and external users
  • Prefers two (2) or more years of supervisory experience including assigning work conducting performance evaluations and recommending or implementing corrective actions.
  • Prefers three (3) or more years of experience using project management platforms (e.g. Microsoft Project or Planner Trello Asana Jira) to track milestones manage dependencies and report on project status.
  • Conditions of Employment

  • Requires completion of a background check and self-disclosure of criminal history.
  • Requires appropriate valid drivers license.
  • Requires ability to travel in the performance of duties with overnight stays as appropriate.
  • This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant / employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420 / 4A et seq.) requires certain state officials and employees to file annual Statement of Economic Interest with the Office Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
  • About the Agency

    The mission of the Illinois Department of Commerce and Economic Opportunity is to support and maintain a climate that enables a strong economy for our customers - taxpayers businesses workers and communities - by keeping attracting and growing businesses maintaining a skilled workforce and enhancing communities so that the climate here is one in which businesses small and large and workers can succeed to the greatest extent possible. The Illinois Department of Commerce delivers impactful and efficient programs and services through focused on business community and workforce development.

    Work Hours : Mon - Fri; 8 : 30a - 5 : 00p

    Work Location : 607 E Adams St Springfield Illinois 62701

    Agency Contact : (FOR INQUIRIES ONLY - INTERESTED APPLICANTS MUST APPLY ONLINE )

    Posting Group : Science Technology Engineering & Mathematics; Leadership & Management

    This position DOES contain Specialized Skills (as that term is used in CBAs).

    APPLICATION INSTRUCTIONS

    Use the Apply button at the top right or bottom right of this posting to begin the application process.

    If you are not already signed in you will be prompted to do so.

    State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the homepage in the blue ribbon.

    Non-State employees should log in on the using the View Profile link in the top right of the homepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.

    If you have questions about how to apply please see the following resources :

    State employees : Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

    Non-State employees : on click Application Procedures in the footer of every page of the website.

    The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses :

    Required Experience :

    Manager

    Key Skills

    Compliance Management,Administrative Functions,Oversight,Administrative Activities,Administrative Tasks,Budget Preparation,Facilities Management,Daily Operations,Account Management,General Ledger Accounts,Personnel Files,Administrative Management,Financial Statements,Administrative Operations,Annual Budget

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 8281 - 12223

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    Licensing Manager • Springfield, Vermont, USA

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