Senior Client Services Representative

A company is looking for a Senior Client Services Representative to assist with customer service inquiries and support real estate transactions.

Key Responsibilities

Assist internal and external customers with inquiries and provide high-quality customer service

Respond to inquiries via phone, email, and chat while maintaining professionalism and efficiency

Develop and implement departmental policies and strategies to enhance client relationships and service quality

Required Qualifications

High school diploma required; Bachelor's degree preferred

Typically requires 5+ years of related work experience

Previous experience in customer service is necessary

Experience in the Real Estate and Title Industry is preferred

Familiarity with notary services is a plus