Assistant Manager

Tropical Grille is looking for some awesome Assistant Managers to join our team in the Greenville area! If you enjoy a fast paced, hands-on environment, this job is for you!

Job Summary

The Tropical Grille Assistant General Manager performs various functions to effectively manage both the human and material resources of their restaurant to achieve company goals. They must possess a positive attitude, have strong attention to detail, be honest and reliable, always maintain a professional demeanor, be guest focused, have excellent communication skills with a passion to lead.

Major Tasks, Duties and Responsibilities Include :

• Coordinate daily Front of House and Back of House restaurant operations.
• Lead your team to success.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality.
• Organize and supervise shifts and stay at prescribed labor budgets.
• Evaluate staff performance and provide feedback to improve productivity.
• Conduct staff evaluations on time and completely.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Ensure compliance with sanitation and safety regulations. (DHEC)
• Manage restaurant's good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Create detailed reports weekly and conduct daily store audits.
• Promote the brand in the local community through word-of-mouth and events.
• Train new and current employees on proper customer service practices.
• Manage labor
• Ability to delegate tasks
• Recruit, select and hire best candidates for open positions in the restaurant
• Provide counseling to all employees in written and verbal forms, as well as disciplinary actions in accordance with company policies and procedures
• Develop and supervise schedules of team members. Ensure shifts are adequately staffed

Requirements

Physical Requirements

Tropical Grille Verdae LLC is an EEO Employer - M / F / Disability / Protected Veteran Status