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General Manager

General Manager

Stress FreeBellflower, CA, US
5 days ago
Job type
  • Full-time
Job description

General Manager

Join the team at Stress-Free Auto Care : Where your skills and passion drive success! Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple : make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

Job Overview

Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We're seeking an energetic, positive-minded Automotive General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else.

Compensation

  • Total Compensation Target $160,000+ / yr.
  • Base Pay Up to $120,000 / yr.
  • Bonus Pay Up to $40,000 / yr.
  • Up to 6% Gross Profit Sharing Opportunity

Benefits

  • PTO / Sick & (6) Annual Paid Holidays
  • Medical, Dental & Vision Insurance
  • 401(k) Matching
  • Paid Skills Enhancement Training
  • Employee Discount - Service & Parts
  • Employee Referral Program
  • Responsibilities

  • Oversee all aspects of daily operations, including scheduling, workflow management, & quality control
  • Ensure efficient use of resources and high standards of service delivery
  • Implement & enforce safety protocols and industry regulations
  • Foster a positive work environment by providing ongoing coaching opportunities
  • Uphold a customer-centric approach by ensuring prompt & courteous service
  • Experience addressing customer concerns & complaints on Yelp & Google Reviews through CDC (Complaints, Damages & Comebacks)
  • Maintain strong relationships with customers to enhance loyalty & satisfaction
  • Stay updated with industry trends, technological advancements, & other markets
  • Maintain accurate records of operations, financial transactions, & employee activities
  • Prepare regular reports for management regarding shop performance & key metrics
  • Ensure compliance with all legal & regulatory requirements
  • Qualifications

  • Proven experience as a General Manager or similar role
  • Experience with Autoflow or similar platform, preferred but not required
  • Strong leadership & managerial skills with the ability to motivate a team
  • Solid understanding of financial management & budgeting
  • Ability to multitask, prioritize, & manage time effectively
  • Degree in Business Administration, Automotive Technology or similar technical college preferred
  • Physical Requirements

  • Walk / stand for the majority of the workday
  • Drive manual transmission vehicles
  • Keeping a brisk work pace in a high-volume environment
  • Efficiently navigate a computer
  • Ready to Elevate Your Career?

    If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.

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    General Manager • Bellflower, CA, US