Job Title : Data Scientist
Location : Remote
Job Description :
We are looking for a Senior Developer with expertise in agentic AI Retrieval-Augmented Generation (RAG) Databricks and ServiceNow API integration to support the development of an intelligent intake and routing system for security-related requests. This role will work closely with a Project Lead Lead Developer and an Architect to build and refine AI-driven workflows that automate request parsing deduplication SLA tracking and ticket routing.
Key Responsibilities :
- Collaborate with the Lead Developer and Architect to implement agentic AI workflows for processing security intake requests.
- Build and optimize RAG pipelines to enhance contextual understanding and ensure accurate classification and deduplication.
- Develop and maintain API integrations between the AI agent and ServiceNow enabling automated ticket creation and updates.
- Implement logic to monitor SLA compliance by analyzing historical records and owner responses.
- Contribute to system design discussions and provide input on scalable secure architecture.
- Write clean maintainable code and contribute to technical documentation.
Required Qualifications :
Hands-on experience with agentic AI frameworks (e.g. LangChain Semantic Kernel AutoGPT).Strong understanding of RAG architecture including vector databases embedding models and retrieval logic.Hands-on experience with Databricks in the following areasDelta tablesworkspacesModel training using DatabricksML lifecycle managementDeployment in Databricks GPU instancesProficiency in Python and experience with NLP email / document parsing and LLM integration.Experience with ServiceNow APIs data models and workflow automation.Familiarity with security operations request management and SLA tracking.Ability to work effectively in a collaborative development environment.Preferred Qualifications :
Experience with LLM orchestration autonomous agents and prompt engineering.Knowledge of ServiceNow scripting and administrative workflows.Experience with cloud platforms (Azure AWS GCP) and secure API development.ServiceNow certifications (CSA CAD) are a plus.Key Skills
Laboratory Experience,Immunoassays,Machine Learning,Biochemistry,Assays,Research Experience,Spectroscopy,Research & Development,cGMP,Cell Culture,Molecular Biology,Data Analysis Skills
Employment Type : Full Time
Experience : years
Vacancy : 1