P&C Licensed Customer Care Rep

A company is looking for a Customer Care Representative with a Property and Casualty License.

Key Responsibilities

Assist customers with moderately complex insurance issues while ensuring compliance with legal requirements

Respond to inquiries and resolve issues related to policy provisions, utilizing multiple systems and platforms

Document customer interactions and collaborate with various departments to enhance customer service

Required Qualifications

High School Diploma or equivalent required

Property and Casualty license required within designated attempts

1-3 years of customer service experience, preferably in a call center or insurance environment

Intermediate computer skills with the ability to navigate multiple systems

Experience with Microsoft Office suite preferred