Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have 137 locations across Canada and USA. As a rapidly expanding business, we want you to join our team and grow with us, and we can build you up from regional manager to operations and beyond! There is huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding journey!
Position Description
Reporting to the Operations Manager and above, the Regional Manager will be in charge of the region or district operating in the day-to-day responsibilities with regards to operations, sales, food and labor and other aspect of the business as the direct report instructs.
Duties and Responsibilities
- This position requires a lot of travel. Perform work in store is a must.
- Maintain frequent and uninterrupted communication with the Operation Manager, and ensure that daily operational guidelines of the multi-locations are followed.
- Measure and provide counsel on improving operational performances.
- Supervise regular management performance of multi-locations and evaluate them routinely for growth and improvement.
- Train, supervise and discipline co-workers of multi-locations on procedures and provide ongoing feedback for improvement.
- Help develop policies and procedures to ensure the achievement of goals, including but not limited to excellence of customer services, facility cleanliness, and maintenance of daily practice.
- Ensure that operational and training standards of multi-locations are consistently enforced and executed by co-workers.
- Direct sales and marketing for all regional stores, while assisting in the design, development and application of aggressive marketing and sales strategies.
Expectation of Successful Candidate
5+ years of Regional Manager experiences within QSR food industriesLanguage proficiency in English, with strong oral and written communication skillsStrong leadership and interpersonal skillsStrong presentation and analytical skillsHands-on experience in providing front-line supportStrong multi-tasking skills and ability to perform tasks effectively under pressureExceptional customer service skills and demonstrate strong communication and high level of organizational capabilitiesAbility to implement RFBT's policies and procedures effectivelyHigh level of organizational capabilitiesAbility and willingness to travel and support RFBT stores within the RegionAbility to perform all frontline store dutiesLanguage proficiency in Cantonese / Mandarin / Spanish an assetPerks and Benefits
Paid Time OffAdvancement OpportunitiesOngoing training & career developmentDiscounted DrinksCompetitive SalaryCompany EventsOther benefitsJob Type : Full-time
Pay : $90,000 annually, based on experience
Benefits :
Dental insuranceEmployee discountHealth insurance