Part-Time Medical Receptionist

Medical Receptionist

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Reliant Medical Group (Central Check-In) has an immediate opening for a friendly, patient focused and detail oriented Medical Receptionist to join our team. As a Medical Receptionist, you will coordinate the provision of multiple services to patients, performing a full range of administrative support services for clinic / site including collection of co-payments, registration, and scheduling of patients for medical procedures, tests, associated ancillary services, and other related duties.

Schedule : Tuesday & Thursday, 8 : 00am - 5pm ES with 1 hour lunch. May need to provide coverage at nearby clinics if needed.

Location : 900 Union Street, Westborough, MA

Primary Responsibilities :

• Verifies, re-verifies, and authorizes patient insurance coverage and eligibility utilizing computer-based patient registration / scheduling systems.
• Confirms, collects, and posts patient co-payments and other outstanding balances.
• Maintains records and makes daily cash deposit as assigned.
• Receives and addresses patient-care related telephone calls.
• Identifies problem related priorities, and responds to emergency needs by contacting / interrupting physician / provider within guidelines.
• Resolves patients' questions regarding clinic schedules and billing concerns; handles requests for prescription refills, reschedules appointments, etc.
• Documents appropriate information in computer system. Prepare patient charts.
• Updates and maintains Telephone Message System (TMS) in computer system.
• Distributes messages to appropriate provider or others for appropriate action.
• Provides patient education regarding managed care plans and referral process.
• Works collaboratively with primary care practices, patients and specialty practices to process outgoing referrals prior to scheduled visits.
• Interfaces with staff, providers, and patients regarding referrals denied.
• Completes and maintains patient schedules.
• Communicate with patients regarding all information related to scheduled appointments.
• Maintains recall lists and communicates with patients as appropriate.
• May inform nursing staff or others of laboratory and diagnostic study results; collects and mails test results.
• Will greet, escort, and chaperone patients to examination rooms as required. This may require up to 2 hours of standing / walking per shift.
• May process standard and non-standard business office administrative paperwork.
• Provides guidance to departmental personnel in the medical office on administrative policies and procedures.
• Comply with health and safety requirements and with regulatory agencies.
• Enhance professional growth and development through educational programs, seminars, etc.
• Attends a variety of meetings, conferences, and seminars as required or directed.
• Regular, reliable and predictable attendance is required.
• Performs other similar and related duties as required or directed.

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include :

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

Preferred Qualifications :

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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