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Quality Manager

Quality Manager

TransPakPeachtree Corners, GA, US
1 day ago
Job type
  • Full-time
Job description

Overview

The Quality Manager reports directly to the General Manager or Operations Manager, depending on the site, and indirectly to the Global Quality Director for guidance on rules, tools and processes. The role is responsible for Quality Control and Quality Assurance functions and ensures compliance with manufacturing processes and the Business and Quality Management System, including receiving inspection, in-process inspection, final inspection, first article inspection (FAI), internal auditing, CAPA, and feedback to management. The Quality Manager leads continuous improvement, collaborates with customers, supports internal and external audits, and oversees all Quality Control and Quality Assurance functions and processes for the site. This position focuses on process improvement, data collection and reporting, and cross-functional collaboration with customers and teams.

Essential Functions

Improvement

  • Reviews specifications, standards and / or test plans of customer designs, and reports feedback to operational management.
  • Reviews, implements, and follows up with corrective action requests derived from customer complaints, customer returns, and / or actions as assigned.
  • Develops and implements written work instructions, forms and other controlled documents.
  • Leads audits to ensure customer, industry and local and company-wide compliance to specified standards.

Teamwork and Communication

  • Leads and manages the local Quality team on daily activities, including verification of outputs and scheduled activities such as inspection records and monitoring / testing requirements.
  • Provides feedback to management, production and engineering regarding risks, non-conformances or continuous improvement opportunities in manufacturing and supporting processes.
  • Collaborates with various departments on workforce development opportunities based on customer feedback, data analysis or as instructed by management.
  • Analysis and Review

  • Reviews customer deliverables for accuracy and completeness such as FAIRs, CARs, etc.
  • Inspects product or process with specialized tools, including weighing or measuring finished products, assessing moisture content of materials, visually inspecting workmanship and / or gauging product reliability.
  • Uses software / MS tools to track, communicate and improve quality data and assists in delivery of reports to management.
  • Monitors the ongoing sustainability of the QBMS.
  • Reviews ISO 9001 requirements and ensures all supporting processes are sustained and implemented including calibration, CAPA and management review.
  • Other

  • Other tasks as directed by management.
  • Qualifications

    Education / Knowledge / Skills

  • A minimum of an AS Degree in Engineering, Business or equivalent is highly desired. 3-5 years of experience in an approved quality function may be an acceptable alternative.
  • Minimum of 3 years of proven quality or process control experience.
  • Highly proficient in 8D problem solving and Root Cause Analysis.
  • Ability to lead small teams, including supervision, training and evaluating employees.
  • Understanding of basic manufacturing processes.
  • Ability to communicate in English verbally and in writing. Bilingual Spanish preferred.
  • Proficient (intermediate) in MS Office Suite (Word, Excel) and ability to learn proprietary software.
  • Ability to convert decimal to fraction and fraction to decimal, as well as metric to imperial units.
  • Experience in understanding engineering drawings is required.
  • Ability and desire to work in a fast-paced, high-volume manufacturing environment.
  • Ability to work and communicate in cross-functional teams such as engineering, sales, customer service and production.
  • Ability to review requirements and implement sustainable practices to conform to those requirements.
  • Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Quality Assurance
  • Industries

  • Packaging and Containers Manufacturing
  • J-18808-Ljbffr

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    Quality Manager • Peachtree Corners, GA, US

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