Field Homeowner Adjuster (Lansing, Michigan) - Meemic

Overview

It's a great time to join AAA The Auto Club Group!

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type : Full time

Exempt / Non Exempt : Exempt / Non Exempt

Location : Field Homeowner Adjuster (Lansing, Michigan)

What you will do

The Auto Club Group is seeking a Field Homeowner Adjuster who will work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims. Territory coverage includes Lansing, Jackson, Howell, and Flint areas. In this position, you will have the opportunity to :

• Claim handling responsibilities will include : reviewing assigned claims, contacting the insured and other affected parties, setting expectations for the remainder of the claim process, and initiating documentation in the claim handling system.
• Complete complex coverage analysis.
• Ensure all possible policyholder benefits are identified.
• Create additional sub-claims if needed.
• Complete an investigation of the facts regarding the claim to determine if the claim should be paid, the applicable limits or exclusions and possible recovery potential.
• Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim.
• Evaluate the financial value of the loss.
• Approve payments for the appropriate parties accordingly.
• Refer claims to other company units when necessary (e.g., Underwriting, Recovery Units or Claims Special Investigation Unit).
• Thoroughly document and / or code the claim file and complete all claim closure and related activities in the assigned claims management system.
• Utilize strong negotiating skills.

Claim Specialists assigned to Homeowner claim unit handle claims valued over $25,000 (inside desk role) and over $100,000 (field role). Investigate claims requiring in-depth coverage analysis. When handling claims in the field, prepare damage estimates using claims software. Review estimates for accuracy. May monitor contractor repair status. May assist Claim Manager with file reviews and training.

Qualifications

Required Qualifications (these are the minimum requirements to qualify)

Education :

Experience :

Knowledge and Skills :

Ability to :

Preferred Qualifications :

Work Environment

This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and / or modifications to the ACG Flex Work policy.

With our powerful brand and the mentoring, we offer, you will find your position as a Field Homeowner Adjuster can lead to a rewarding career at our growing organization.

Compensation and Benefits

Salary : Claim Specialists will earn a competitive salary of $65,700 to $90,000 annually with annual bonus potential based on performance.

Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include :

About Us

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Note : ACG's compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay. Pay ranges are based on geographic areas and job level. Salary offers are determined based on these factors and other relevant considerations. The statements describe principal and essential functions but not all duties. Reasonable accommodations will be provided for qualified applicants as needed. ACG is an equal opportunity / affirmative action employer. Regular and reliable attendance is essential. A background and drug screen will be required for applicants as per position requirements.

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