Patient Services Coordinator, FT, Days

Inspire health. Serve with compassion. Be the difference.

Job Summary

Provides support in daily administrative operations.

Essential Functions

All team members are expected to be knowledgeable and compliant with Prisma Health's purpose : Inspire health. Serve with compassion. Be the difference.

Provides administrative support for the office, such as answering telephones, coordinating / scheduling meetings and making travel arrangements.

Reassigns employees as necessary to cover required workload

Resolves routine problems in business office.

Oversees sorting and prioritizing of incoming mail

Responds to non-clinical patient inquiries. Advises patients and / or guardians regarding accounts, researching specific issues when necessary. Advises management on issues of patient satisfaction.

Responsible for payroll documentation and processing

Contacts vendors for repair or routine service of equipment. Forwards proposal / quotes to management for approval.

Maintains adequate levels of office supplies.

Conducts orientation and in-service training for support staff.

May maintain petty cash fund. Submits appropriate documents to the physician practice leadership for reimbursement.

May assist in resolving accounts receivables issues such as rejections of claims, charge corrections, billing edits, collections of old balances and other factors influencing collections.

Performs other duties as assigned.

Supervisory / Management Responsibilities

This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Qualifications

Education - High School diploma or equivalent

Experience - Two (2) years related experience

In Lieu Of

NA

Required Certifications, Registrations, Licenses

NA

Knowledge, Skills and Abilities

Basic computer skills

Data entry skills

Knowledge of office equipment

Mathematical skills

Work Shift

Day (United States of America)

Location

Seneca Medical Associates

Facility

1080 Seneca Medical Associates

Department

10806820 Rural Health

Share your talent with us! Our vision is simple : to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.