Medical Receptionist

Job Description

Job Description

Description :

Join Our Dynamic Medical Team as a Medical Group Front Desk Representative!

Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience.

Up to 40 hours per week

Your Impact :

• Be the patient's first point of contact : Greet patients warmly, manage check-ins / check-outs, and answer their questions with clarity and compassion.
• Masterful scheduling & coordination : Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
• Expert communication & organization : Answer calls, manage messages, verify patient information, and maintain accurate records.
• Financial accuracy : Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
• Problem solving & patient advocacy : Address patient concerns, escalate issues as needed, and ensure a positive experience.
• Team collaboration : Work seamlessly with providers, clinical and administrative staff, and external partners.

What You'll Bring / Requirements :

Bonus Points :

Perks & Benefits :

Important Details :

We Care : We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.

We Collaborate : We work together with patients, seeking diverse input to share and grow innovative ideas.

We Elevate : Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.

Refocus is an equal opportunity employer and we value diversity.

Requirements :