Talent.com
Forward Deployed AI Engineer, Enterprise

Forward Deployed AI Engineer, Enterprise

Scale AI, Inc.New York, NY, United States
3 days ago
Job type
  • Full-time
Job description

About Scale AI

Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities.

Role Overview

As a Forward Deployed AI Engineer on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, architect custom AI solutions, and ensure successful deployment and adoption of AI systems in production environments.

This is a hands-on technical role that combines deep engineering expertise with customer-facing problem solving. You'll work directly with customer engineering teams to integrate AI into their critical workflows.

Key Responsibilities

Customer Integration & Deployment

  • Partner directly with enterprise customers to understand their technical infrastructure, data pipelines, and business requirements
  • Design and implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs)
  • Build robust data connectors and ETL pipelines to ingest, process, and prepare customer data for AI workflows
  • Deploy and configure AI models and agents within customer security and compliance boundaries

AI Agent Development

  • Develop production-grade AI agents tailored to customer use cases across domains like customer support, data analysis, content generation, and workflow automation
  • Architect multi-agent systems that orchestrate between different models, tools, and data sources
  • Implement evaluation frameworks to measure agent performance and iterate toward business objectives
  • Design human-in-the-loop workflows and feedback mechanisms for continuous agent improvement
  • Prompt Engineering & Optimization

  • Create sophisticated prompt engineering strategies optimized for customer-specific domains and data
  • Build and maintain prompt libraries, templates, and best practices for customer use cases
  • Conduct systematic prompt experimentation and A / B testing to improve model outputs
  • Implement RAG (Retrieval Augmented Generation) systems and fine-tuning pipelines where appropriate
  • Technical Leadership & Collaboration

  • Serve as the primary technical point of contact for strategic enterprise accounts
  • Collaborate with customer data scientists, ML engineers, and software developers to ensure smooth integration
  • Provide technical training and knowledge transfer to customer teams
  • Work closely with Scale's product and engineering teams to translate customer needs into product improvements
  • Document technical architectures, integration patterns, and best practices
  • Problem Solving & Innovation

  • Debug complex technical issues across the entire stack, from data pipelines to model outputs
  • Rapidly prototype solutions to unblock customers and prove out new use cases
  • Stay current on the latest AI / ML research and tools, bringing innovative approaches to customer problems
  • Identify opportunities for productization based on common customer patterns
  • Required Qualifications

  • 4+ years of software engineering experience with strong fundamentals in data structures, algorithms, and system design
  • Production Python expertise with experience in modern ML / AI frameworks (e.g., LangChain, LlamaIndex, HuggingFace, OpenAI API)
  • Experience with cloud platforms (AWS, GCP, or Azure) and modern data infrastructure
  • Proven ability to work with customers in a technical consulting, solutions engineering, or product engineering role
  • Strong problem-solving skills with the ability to navigate ambiguous requirements and rapidly iterate toward solutions
  • Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences
  • Preferred Qualifications

  • Deep understanding of LLMs including prompting techniques, fine-tuning, embeddings, and RAG architectures
  • Experience building and deploying AI agents or autonomous systems in production
  • Background in machine learning, with hands-on experience training or fine-tuning models
  • Familiarity with enterprise security, compliance, and governance requirements (SOC 2, GDPR, HIPAA)
  • Experience with containerization (Docker, Kubernetes) and CI / CD pipelines
  • Knowledge of vector databases and semantic search systems
  • Previous work in a forward deployed, field engineering, or technical account management role
  • Domain expertise in verticals like finance, healthcare, government, or manufacturing
  • Contributions to open-source AI / ML projects
  • Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to : Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

    Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is :

    $179,400 — $224,250 USD

    PLEASE NOTE : Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

    About Us :

    At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

    We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

    We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and / or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

    We comply with the United States Department of Labor's Pay Transparency provision .

    PLEASE NOTE : We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

    Create a job alert for this search

    Forward Deployed Engineer • New York, NY, United States

    Related jobs
    Engineering & AI Systems Engineer

    Engineering & AI Systems Engineer

    Trail of BitsNew York, NY, US
    Remote
    Full-time
    Quick Apply
    Founded in 2012 by 3 expert hackers with no investment capital, Trail of Bits is the premier place for security experts to boldly advance security and address technology’s newest and most challengi...Show moreLast updated: 30+ days ago
    • Promoted
    AI Engineer

    AI Engineer

    QuantifiNew York, New York, United States
    Full-time
    Quantifi is a leading provider of analytics, trading, and risk management solutions for the global financial industry.For over two decades, we have partnered with banks, asset managers, hedge funds...Show moreLast updated: 30+ days ago
    • Promoted
    AI Engineer

    AI Engineer

    OscarNew York, NY, United States
    Full-time
    AI Engineer - Healthcare Automation Platform.Healthcare AI | Hybrid (NYC preferred) or Remote.AI-powered automation platform. Our system processes complex, unstructured data to ensure time-sensitive...Show moreLast updated: 11 days ago
    • Promoted
    Forward Deployed Engineer, GenAI

    Forward Deployed Engineer, GenAI

    Scale AI, Inc.New York, NY, United States
    Full-time
    At Scale AI, our mission is to accelerate the development of AI applications.For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including ge...Show moreLast updated: 30+ days ago
    • Promoted
    AI Engineer - Agents

    AI Engineer - Agents

    TraversalNew York, NY, United States
    Full-time
    AI Site Reliability Engineer (SRE) for the enterprise—already trusted by some of the largest companies in the world to troubleshoot, remediate, and even prevent the most complex production incident...Show moreLast updated: 30+ days ago
    • Promoted
    AI Engineer - Data Platform

    AI Engineer - Data Platform

    TraversalNew York, NY, United States
    Full-time
    AI Site Reliability Engineer (SRE) for the enterprise—already trusted by some of the largest companies in the world to troubleshoot, remediate, and even prevent the most complex production incident...Show moreLast updated: 30+ days ago
    • Promoted
    Software Engineer, Enterprise AI

    Software Engineer, Enterprise AI

    Scale AI, Inc.New York, NY, United States
    Full-time
    Scale GP (Scale Generative AI Platform) is an enterprise-grade Generative AI platform that provides APIs for knowledge retrieval, inference, evaluation, and more. We are looking for a strong enginee...Show moreLast updated: 30+ days ago
    Fullstack Engineer (AI Platform)

    Fullstack Engineer (AI Platform)

    Transparent Search GroupNew York, New York, United States
    Full-time
    Quick Apply
    Full-stack Engineer (AI Platform).Previous experience at an AI company, ideally in conversational AI (e.Demonstrated ability to build and scale customer-facing systems in a fast-paced environment.C...Show moreLast updated: 30+ days ago
    • Promoted
    AI Prototyping Engineer

    AI Prototyping Engineer

    The Browser CompanyNew York, NY, United States
    Full-time
    Browsers are unique in that they are one of the only pieces of software that you share with your parents as well as your kids. Which makes sense, they’re our doorway to the most important things — t...Show moreLast updated: 2 days ago
    • Promoted
    Forward Deployed Software Engineer

    Forward Deployed Software Engineer

    Recruiting From ScratchNew York, NY, United States
    Full-time
    Pioneering technology company revolutionizing data-driven decision making.Our client is at the forefront of technological innovation, developing industry-leading software solutions that transform h...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    AI Infra Engineer : Distributed Compute & Scheduling

    AI Infra Engineer : Distributed Compute & Scheduling

    Scale AINew York, NY, United States
    Full-time
    A leading technology company is seeking an AI Infrastructure Engineer to design and build foundational systems powering their ML Infrastructure. Responsibilities include developing cost-efficient sy...Show moreLast updated: 5 hours ago
    • Promoted
    Forward Deployed AI Engineer

    Forward Deployed AI Engineer

    Palantir TechnologiesNew York, New York, United States
    Full-time
    Palantir builds the world’s leading software for data-driven decisions and operations.By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving ...Show moreLast updated: 30+ days ago
    Full Stack Engineer - AI / ML platform development

    Full Stack Engineer - AI / ML platform development

    Epitria Consulting LLCNew York, New York, United States
    Full-time
    Quick Apply
    Were hiring a Staff Engineer to lead technical innovation across our AI-driven talent platform.This role focuses on solving complex challenges from intelligent matching algorithms to scalable marke...Show moreLast updated: 30+ days ago
    • Promoted
    Applied AI Engineer, Enterprise GenAI

    Applied AI Engineer, Enterprise GenAI

    Scale AI, Inc.New York, NY, United States
    Full-time
    AI is becoming vitally important in every function of our society.At Scale, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, ...Show moreLast updated: 30+ days ago
    • Promoted
    AI Engineer - Backend

    AI Engineer - Backend

    TraversalNew York, NY, United States
    Full-time
    AI Site Reliability Engineer (SRE) for the enterprise—already trusted by some of the largest companies in the world to troubleshoot, remediate, and even prevent the most complex production incident...Show moreLast updated: 30+ days ago
    • Promoted
    AI Engineer, Point72 Ventures

    AI Engineer, Point72 Ventures

    Point72 Private InvestmentsNew York, New York, United States
    Full-time
    A Career with Point72 Ventures.Point72 Ventures is a global venture capital strategy led by a diverse set of domain experts with the capital and mandate to lead rounds through all stages of a compa...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Staff Backend Engineer - Discovery AI Infrastructure & Enablement

    Senior Staff Backend Engineer - Discovery AI Infrastructure & Enablement

    FaireNew York, New York, United States
    Full-time
    Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individua...Show moreLast updated: 30+ days ago
    AWS AI Engineer V ONLY USC AND GC CANDIDATES

    AWS AI Engineer V ONLY USC AND GC CANDIDATES

    Hudson ManpowerNew York, NY, US
    Full-time
    AI / ML solutions in a cloud-native environment.AWS services- Bedrock, SageMaker, ECS and Lambda.Demonstrated contributions to open-source AI / ML / Cloud projects. Demonstrated proficiency in Python and ...Show moreLast updated: 30+ days ago