Hail Advisor - Inside Sales

Job Description

Job Description

Description :

Openings in both Aurora and Highlands Ranch Colorado!

The Hail Advisor Role offers you the opportunity to use your communication, influencing, and customer service skills to provide our services to customers. The team is responsible for identifying vehicles with hail damage, initiating contact with the customer, and continuing relationship management with the customer throughout the repair process. We take pride in helping customers remove dents from their vehicles in the Denver area. This area has hail storms each year and there is opportunity each day to help our customers remove hail damage at little to no cost to them. This is an hourly plus commission based inside sales / service role. The team is responsible for being present at our dealership partner's locations on a full time basis. This is a full time position. The pay is hourly plus commission. Locations include Aurora and Highlands Ranch.

Some of the job responsibilities include :

• Identifying vehicles with damage and initiating contact with the customer
• Explaining the benefits of removing hail damage
• Regular proactive customer updates
• Managing relationships with the various vendors we do business with
• Managing Leads
• Data entry
• Booking customers for appointments
• Workflow management
• Vehicle Shuttling (Valid Drivers License Required)
• Vehicle Check in and Pick Up Appointments
• Assisting customers who have door dings

The skills you bring :

About Us

Elevate Hail & Dent Repair was founded with a simple goal in mind : to provide the best possible customer experience. We are focused on providing a seamless and hands on process with our customers. The Hail Advisor plays a crucial role in keeping the customer informed and managing the relationship. We take the customer effort out of the process and make it as easy as possible. The result is a hail free vehicle and a happy customer! At Elevate, we work hard to ensure that every interaction is positive, from start to finish.