Instructional Designer, Reconditioning Training

About Carvana

At Carvana, we’re changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years.

Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we’re just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical.

Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you’ll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you’re driven to grow and make an impact as part of a collaborative team, you’ll fit right in. Learn more about what it’s like to work here from the people that already do .

About the team and position

Carvana is looking for a creative, passionate Instructional Designer who will help create training content for high-level technical and leadership development training programs across our Inspection Center organization. The Instructional Designer will develop and deliver innovative and engaging learning solutions including videos, self-guided learning, instructor-led courses and other educational content to support technical and leadership development training efforts across our vehicle reconditioning sites.

This position will work closely with our Inspection Center leadership team, IC Talent and Reconditioning Training teams. This role requires a passion for continuous learning and for creating best-in-class learning solutions.

This is a fully on-site position, Monday through Friday, at our corporate HQ in Tempe, Arizona (Up to 10% travel may be required)

What you’ll be doing

• This role will be responsible for designing and producing high-impact video-based learning experiences that align with business goals and engage diverse audiences across the organization.
• The ideal candidate will have experience in storyboarding, scripting, filming, editing, and integrating video into digital learning solutions. Proficiency with tools such as Adobe Premiere Pro, After Effects, Camtasia, or similar platforms is essential.
• A strong understanding of instructional design principles, adult learning theory, and visual storytelling is required.
• Develop valid, reliable, and scalable assessments that measure learner performance, support business objectives, and drive continuous improvement.
• The ideal candidate will have experience creating knowledge checks, quizzes, simulations, performance-based assessments, and rubrics across various learning modalities.
• Apply tested instructional design theories, practice and methods to define learning objectives and develop technical training curriculum
• Leverage and maintain functional expertise in adult learning theory, learning principles and behavioral psychology to develop effective and scalable training plans and curriculum designed to develop leadership and technical capabilities
• Leverage instructional design and multimedia skills to advise on and develop new learning materials including videos, e-learning modules, workbooks, instructor guides and job aids that will drive organizational learning and results
• Partner with teams across the organization to identify training needs of the target audience, understand the expectations for technical and leadership roles across the organization and create accurate and effective training plans and content to meet organizational needs
• Partner with Senior Leadership team to determine instructional end goals and objectives to create content that will drive the Inspection Center organization to meet those goals and objectives
• Provide creative exercises and activities that will enhance the learning process
• Develop effective deliverables for Inspection Center technical and leadership development training programs
• Determine best media platform for facilitation of content (instructor-led, e-learning content, offline trainings, video, role plays, assessments, etc)
• Train others to ensure successful and consistent program facilitation across different Inspection Center sites
• Other duties as assigned

What you should have / know

This position requires an organized critical thinker that is interested in gaining exposure across Carvana’s operations. Required skills include :

Don't Meet 100% of the Qualifications?

At Carvana, we value diverse backgrounds and experiences. We encourage you to apply even if your experience doesn't fit every single bullet point. Give it a shot—we'd love to hear from you!

What we’ll offer in return

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.