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Service Project Manager
Custom Steam Solutions (USA), Inc.Carol Stream, IL, US13 hours ago
Job type
- Full-time
Job descriptionProficiency in Service Delivery Management and Service Delivery to ensure seamless project execution Strong Customer Service and Customer Satisfaction skills to manage client relationships and address concerns effectively Managing change orders and the small team on site. Typically under 10 people typically fitters welders and automation personnel Proven ability to manage projects, meet deadlines, and work collaboratively with cross-functional teams Bachelor's degree in Engineering, Business, or a related field preferred or extensive knowledge of mechanical systems gained in a design or contracting environment Relevant certifications in project management or service delivery are a plus Projects are 70% mechanical 30% electrical and automation. Typically $100k to $2000,000 Office based assisting in quoting projects, developing P and ID for the project with our engineering team and co ordinating off site fabrication and on site activities Projects are typically with large multi-nationals so some travel will be required
Company Description
Custom Steam Solutions (USA), Inc. (CSSI) provides specialized engineering solutions for diverse industrial plant needs, including design, build, programming, and after-sales services. Serving industries such as Pharmaceuticals, Food, Beverage, Dairy, Hospitals, and Manufacturing, CSSI offers tailored solutions focusing on energy optimization and environmental sustainability. With a team of experts in steam and thermal engineering, CSSI delivers a range of services, from maintenance parts supply to complete turnkey solutions. Areas of expertise include Boiler House Equipment, Co-Generation Power Plants utilizing alternative fuels like Biomass, Process Equipment, and Hot, Cold, and Chilled Water Systems.
Role Description
This is a full-time hybrid role for a Service Project Manager, based in Elgin, IL, with flexibility for some remote work. The Service Project Manager will oversee service delivery, ensure customer satisfaction, manage client interactions, and coordinate projects to align with client needs and company goals.
Key colleagues you will co-ordinate with : -
- Business development team
- Engineering team mechanical and electrical
- Project co.ordination team
- On site team
Qualifications
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Service Project Manager • Carol Stream, IL, US
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