NOC Technician-3rd Shift

An employer is looking to add a Network Operation Center (NOC) Technician to their team in St. Louis, MO. They will be responsible for monitoring the network and filtering alerts as they arise. They will also be responsible for troubleshooting issues and hosting triage calls to remediate issues. They will manage high / critical incidents and ensure tickets are fully documented and resolved properly or escalated to the correct person.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.

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Knowledge of applications, servers and how they work

Incident management / monitoring experience

Experience working in a NOC environment

Experience with ServiceNow or other ticketing systems

Experience working with Netcool or Solar Winds for monitoring

CCNA Certification

CCNE Certification

A+ Certification

1+ years of experience working in IT, ideally in a NOC setting

Strong analytical skills with ability to troubleshoot networking issues

Strong communication skills

Ability to work 3rd shift (9 : 30pm-7 : 30am Wednesday-Saturday)