Procurement Process Excellence Lead

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The Procurement Process Excellence Lead drives continuous improvement and operational excellence across all procurement functions. This role focuses on enhancing procurement policies, processes, governance, and compliance to improve efficiency, reduce risk, and ensure regulatory adherence. It also leads transformation initiatives, performance monitoring, and change management to deliver strategic value and strengthen procurement capabilities across the organization.

Humana is seeking a Procurement Process Excellence Lead responsible for driving continuous improvement and operational excellence across all procurement activities, including optimizing policies, governance, procedures, controls, and compliance standards. This role will analyze, design, and implement best-in-class processes, tools, and methodologies to optimize category management, sourcing, contracting, supplier management, and purchasing efficiency. The Lead will partner with cross-functional teams to identify and address improvement opportunities, ensure compliance, and deliver value through enhanced procurement practices.

Reporting to the Director of the Procurement Center for Enablement, the Procurement Process Excellence Lead will lead critical initiatives on the procurement transformation roadmap under the stewardship of the Chief Procurement Officer. This role requires a strong blend of procurement experience, strategic thinking, analytical skills, and the ability to drive cross-functional collaboration to achieve procurement excellence.

Key Responsibilities

• Governance & Policy : Develop, maintain, and enforce procurement policies, procedures, and standards in alignment with company requirements. Manage process documentation, policies, and procedures; ensure timely updates and communication.
• Controls & Compliance : Monitor and audit procurement activities to ensure compliance with company policies, contractual obligations, and regulatory requirements. Collaborate with internal business partners and stakeholders to ensure alignment with enterprise objectives.
• Continuous Improvement : Optimize procurement processes, continuously assess and improve procurement processes, policies and systems to enhance efficiency, reduce costs, and ensure compliance with industry standards and regulatory requirements. Identify, evaluate, and implement automation and digitalization opportunities within procurement. Champion continuous improvement methodologies such as Lean, Six Sigma, or Agile within procurement operations. Lead process assessment, redesign, and standardization initiatives to improve procurement efficiency, quality, and compliance.
• Issues & Risks Management : Owns Procurement Issues and Opportunities ("IOPs") portfolio consisting of identified process improvements, audit findings, and working towards resolution by both developing and implementing mitigation strategies and improvements. Support audits, risk assessments, and mitigation plans related to procurement activities.
• Performance Monitoring : Develop and monitor key performance indicators (KPIs, such as policy compliance rates, spend under management, audit findings) for procurement processes, and drive data-driven decision-making. Report on process improvement outcomes and make recommendations for future enhancements.
• Talent Development and Change Management : Provide leadership, coaching, and guidance to procurement teams on process excellence principles. Facilitate change management and training programs to support adoption of new procurement processes and tools.

Use Your Skills to Make an Impact

Required Qualifications :

Preferred Qualifications :

This position is remote. The role is available to candidates located in the following areas : Louisville, KY; Philadelphia PA; DC metro / Reston VA; Atlanta Metro / GA; Dallas / Austin, TX or Tampa, Orlando, Miami, FL; NYC, NY.

Travel : While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours : 40

Pay Range : $104,000 - $143,000 per year. This job is eligible for a bonus incentive plan.

Description of Benefits : Humana, Inc. and its affiliated subsidiaries offer competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.

Equal Opportunity Employer : It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.