BA

Client: Mphasis/Cardworks Location: TX/NY/UT/Remote possible for the right candidate

• Card,
• dispute,
• chargeback questions,
• authorization and settlement,
• payment dispute (gateway),
• payment domain
• Appian

Find below feedback for Aarzoo:

• She does not have any experience or knowledge about Appian.
• Her resume says that she has Credit Cards experience, but she was not able to answer the most basic questions like what is the difference between authorization and settlement.
• She has no experience or knowledge of Disputes.

Find below feedback for Jacqueline:

• She is more of an Appian Analyst/Developer. If we are looking for a very good Appian Lead Developer. She is very well suited for that role.
• She mentioned that she has companies she works for as side-hustle where she uses Appian extensively.
• Her resume says that she has Credit Cards experience, but she was not able to answer the most basic questions like what is the difference between authorization and settlement.
• She claims she knows Disputes but was not able to answer questions.
• When I asked about fraud disputes; she said she only knows about OFAC & AML.
• As per her answer a Chargeback is when someone goes to the Merchant and gets a refund for the goods returned.