Operations ManagerNewNashville, Tennessee, United States

Operations Manager

Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.

The Role

The Operations Manager is a managerial position that supports the operations in an assigned location or locations. This role is responsible for the direct supervision of at least two full-time employees or the equivalent and is responsible for the operations of one or more locations. The Operations Manager ensures that all elements of the operation, including team member performance, customer service, financials, maintenance, and safety, meet Premier standards.

Responsibilities

• Manage a team of hourly employees
• Create, implement, and manage forecasting, planning, and budgeting process for assigned location(s)
• Control spending and keep expenses within approved budget
• Maintain maintenance control documents while meeting maintenance goals
• Promote safe work practices by conducting safety audits and coaching individual staff members
• Work closely with the client to define performance measurements and execution
• Ensure all client operational documentation is complete and recorded for client and Premier records
• Ensure Premier's standards of Customer Service are met
• Implement company initiatives and processes
• Conduct performance evaluations that are timely and constructive
• Perform specific operational responsibilities as required based on the needs of the assigned location
• Perform other duties as assigned

Qualifications

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows.

Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.