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Job ID
81367
Location
Sacramento
Full / Part Time
Full Time
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Job Summary
#CA-DS
The Technician 3serves as a key member of the healthcare team, supporting patient access to medications at our pharmacies and promoting continuity of care. This role involves close collaboration with various pharmacy units to enhance patient engagement and retention.
Primary responsibilities include :
Comprehensive pharmacy benefits investigations
Prior authorization Requests
Medication and Financial Assistance Program processing
New pharmacy patient onboarding
Prescriptions processing and coordination
This position fosters excellent interdepartmental relationships and provides quality and cost-effective pharmaceutical care to all patients.
Apply By Date
10 / 9 / 2025 at 11 : 59pm
Minimum Qualifications - For full consideration, applicants are encouraged to upload license and / or certification if required of the position .
- California Licensed Pharmacy Technician
- Two (2) years of recent Outpatient Pharmacy technician experience.
- Recent experience processing third party billing
- Experience in performing pharmacy calculations
- Experience in the use of pharmacy information systems and look-up patient data on hospital information systems
- Working knowledge of current third-party insurances, Medicare Part B and California State Medicaid
- Working knowledge of billing and submitting authorization requests for State funded insurance programs
- Ability to operate Pharmacy Information System and other computer programs
- Working knowledge of current California Pharmacy Law
- Demonstrated knowledge of generic and trade drug names and pharmacy terminology
- Excellent customer service and communication skills, both orally and in writing
Preferred Qualifications
Pharmacy Technician Certification (CPhT)Experience with working at a UCDH Outpatient Pharmacy or Health System Outpatient PharmacyExperience with Pharmacy EPIC dispensing systems or EPIC EMRPrior Authorization or Patient Assistance Program experiencePBM Pharmacy Technician experienceExperience in following an established protocol, keeping accurate records and paying close attention to detailsWorking knowledge of current Medi-Cal Formulary and other third-party billing systemsAbility to recognize situations that exceed technician authority and ability and must be referred to a pharmacist for resolutionProblem-solving skills to independently recognize and define a problem and identify the resources available to help solve the problemAbility to independently create and implement viable solutions and follow through to ensure the problem is resolvedAbility to exercise discretion to ensure that patient confidentiality is maintained, and a professional, respectful clinic / department environment exists at all timesAbility to impart knowledge and develop the skills of students participating in training programs, as well as new hires and staff seeking additional opportunitiesWorking knowledge of and skill to apply practices, principles and techniques of patient care related to area of expertiseKnowledge of hospital, department and university policies and proceduresFamiliarity with hospital, HBC, PCN layout, names and locations of patient care areasKey Responsibilities
55% - Medication Access Coordinator25% - Prescription Data Entry and Review20% - Patient Customer ServiceDepartment Overview
UC Davis Health is a nationally recognized leader in the provision of high-quality, patient-centered care, based in the Greater Sacramento area of Northern California. UC Davis Health has a Comprehensive Cancer Center, internationally recognized MIND Institute, and a nationally ranked pediatric hospital. The UC Davis acute care hospital has 646 beds and an ambulatory care service area spanning north to the Oregon border, east to Nevada, and down the Central Valley to Fresno, California, covering 65,000 square miles across 33 counties.
The Department of Pharmacy is a dynamic, integral, and critical part of patient care provided by UC Davis Health. As a department of greater than 600 professional, technical, and administrative support personnel, we focus on providing patient-centered medication management that optimizes outcomes through practice, education, research, and leadership through the continuum of care. We also have the largest pharmacy residency program in the country with 46 total residents in 13 different programs.
The Department of Pharmacy offers comprehensive pharmaceutical services (unit dose, IV admixtures, clinical services, infusion pumps, and teaching) throughout the health system complex 24 hours a day, 7 days a week. The pharmacy services encompass inpatient pharmacy services as well as an expansive footprint in the ambulatory care space where we have clinical pharmacists embedded within our clinics and specialty care locations. Our operational teams support the health system enterprise with three inpatient pharmacies, five outpatient pharmacies, two infusion pharmacies, a home infusion service line, and the full complement of pharmacy purchasing, stores, and distribution.
POSITION INFORMATION
Salary or Pay Range : $ 35.69 - $ 44.44Salary Frequency : HourlySalary Grade : 289UC Job Title : PHARMACY TCHN 3UC Job Code : 009281Number of Positions : 1Appointment Type : Staff : CareerPercentage of Time : 100Shift (Work Schedule) : M-F, variable shifts , 8 hourLocation : Pharmacy Shared Service Center (BLDG108)Union Representation : EX-Patient Care TechnicalBenefits Eligible : YesThis position is hybrid (mix of on-site and remote work)THIS IS NOT AN HI-B OPPORTUNIT YBenefits
Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page .
If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC : https : / / ucnet.universityofcalifornia.edu / labor / bargaining-units / index.html
High quality and low-cost medical plans to choose from to fit your family's needsUC pays for Dental and Vision insurance premiums for you and your familyExtensive leave benefits including Pregnancy and Parental Leave, Family & Medical LeavePaid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining AgreementPaid Time Off / Vacation / Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining AgreementContinuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining AgreementAccess to free professional development courses and learning opportunities for personal and professional growthWorkLife and Wellness programs and resourcesOn-site Employee Assistance Program including access to free mental health servicesSupplemental insurance offered including additional life, short / long term disability, pet insurance and legal coveragePublic Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified rolesRetirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found herePhysical Demands
Standing - Frequent 3 to 6 HoursWalking - Frequent 3 to 6 HoursSitting - Continuous 6 to 8+ HoursLifting / Carrying 0-25 Lbs - Frequent 3 to 6 HoursLifting / Carrying 26-50 lbs - Occasional Up to 3 HoursLifting / Carrying over 50 lbs - Occasional Up to 3 HoursPushing / Pulling 0-25 Lbs - Frequent 3 to 6 HoursPushing / Pulling 26-50 lbs - Occasional Up to 3 HoursPushing / Pulling over 50 lbs - Occasional Up to 3 HoursBending / Stooping - Frequent 3 to 6 HoursSquatting / Kneeling - Frequent 3 to 6 HoursTwisting - Continuous 6 to 8+ HoursClimbing (e.g., stairs or ladders) - Occasional Up to 3 HoursReaching overhead - Continuous 6 to 8+ HoursKeyboard use / repetitive motion - Continuous 6 to 8+ HoursEnvironmental Demands
Chemicals, dust, gases, or fumes - Continuous 6 to 8+ HoursLoud noise levels - Frequent 3 to 6 HoursMarked changes in humidity or temperature - Occasional Up to 3 HoursExtreme Temperatures - Occasional Up to 3 HoursUneven Surfaces or Elevations - Continuous 6 to 8+ HoursMental Demands
Sustained attention and concentration - Continuous 6 to 8+ HoursComplex problem solving / reasoning - Continuous 6 to 8+ HoursAbility to organize & prioritize - Continuous 6 to 8+ HoursCommunication skills - Continuous 6 to 8+ HoursNumerical skills - Continuous 6 to 8+ HoursConstant Interaction - Continuous 6 to 8+ HoursCustomer / Patient Contact - Continuous 6 to 8+ HoursMultiple Concurrent Tasks - Continuous 6 to 8+ HoursWork Environment
UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
Special Requirements - Please contact your recruiter with questions regarding which activities apply by position
This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment .The duties or functions of this position include the handling of cash (or cash equivalents)This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements .Misconduct Disclosure Requirement : As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.A Culture of Opportunity and Belonging
At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.
As you consider joining UC Davis, we invite you to explore our Principles of Community , our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
To view the University of California's Anti-Discrimination Policy, please visit : https : / / policy.ucop.edu / doc / 1001004 / Anti-Discrimination
Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere
To learn more about our background check program, please visit : https : / / hr.ucdavis.edu / departments / recruitment / ucd / selection / background-checks