Customer Service Rep - Remote

We’re looking for dependable, motivated individuals who enjoy helping others and want to build a lasting career from home. In this position, you’ll connect with members who have requested details about available benefit programs and guide them through their options with care and clarity. All interactions are conducted virtually, allowing for flexibility, convenience, and a balanced work-life schedule. Day-to-Day Responsibilities Make and receive calls to assist members with benefit inquiries Schedule online consultations and conduct virtual meetings via Zoom Explain available coverage options in an easy-to-understand way Complete and process digital applications accurately and efficiently Keep detailed records of client communications and updates Collaborate with your team to meet goals and quality standards Take part in professional development and leadership workshops What You’ll Gain Weekly compensation plus eligibility for performance incentives Remote work flexibility and control over your schedule Hands-on mentorship and personalized training Advancement opportunities with clearly defined career paths Health and wellness benefit options Long-term stability and growth potential Supportive, team-oriented work environment Preferred Qualifications Excellent verbal and written communication skills Organized, dependable, and self-motivated Comfortable using basic computer tools (Zoom, email, spreadsheets) Minimum age of 18 with a high school diploma or equivalent Previous experience in client-facing or service-related roles is an asset but not required