Talent.com
Customer Accounts Advisor
Customer Accounts AdvisorAaron's • Thomasville, NC, United States
Customer Accounts Advisor

Customer Accounts Advisor

Aaron's • Thomasville, NC, United States
30+ days ago
Job type
  • Full-time
Job description

Customer Accounts Advisor

The salary range for this role is $12.25 to $13.00 per hour

  • . This position is also eligible for incentive pay based on performance.

Aarons Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aarons team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Attainment and upkeep of customers accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
  • Sell customers on the benefits of timely lease agreement renewal payments
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
  • Assist with merchandise returns and guest deliveries as directed by management
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management
  • Requirements

  • United States at least 21 years old with a valid state Drivers License and compliance with the Companys Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail / customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aarons Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills
  • Aarons Total Rewards

    Our team members are our greatest asset. As an expression of our appreciation, Aarons is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes

  • Paid time off, including vacation days, sick days, and holidays
  • Medical, dental and vision insurance
  • 401(k) plan with contribution matching
  • Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employees pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Companys sole discretion, consistent with the law.
  • Benefits vary based on FT and PT employment status.
  • Create a job alert for this search

    Account Advisor • Thomasville, NC, United States

    Related jobs
    Deliver with Uber Eats - Great for Students

    Deliver with Uber Eats - Great for Students

    Uber eats • Denton, NC, US
    Full-time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Show more
    Last updated: 17 days ago • Promoted
    Holistic Financial Advisor

    Holistic Financial Advisor

    Stone Press Financial Group • Greensboro, NC, US
    Full-time
    Stone Press Financial Group is looking to align with an Experienced Financial Advisor to join our team.You will spend your day talking to clients about their financial objectives and risk tolerance...Show more
    Last updated: 30+ days ago • Promoted
    Need a gig? Deliver with Uber Eats!

    Need a gig? Deliver with Uber Eats!

    Uber eats • Denton, NC, US
    Full-time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Show more
    Last updated: 17 days ago • Promoted
    Supervisor, Accounts Receivable

    Supervisor, Accounts Receivable

    Tempur Sealy • Trinity, NC, United States
    Full-time
    OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING : .Competitive Medical, Dental & other wellness programs.Disability and Life Company Paid. Generous Employee Purchase Discounts.What You'll Do (Essential D...Show more
    Last updated: 30+ days ago • Promoted
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aarons • Thomasville, NC, US
    Full-time
    Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100...Show more
    Last updated: 30+ days ago • Promoted
    Manager Financial Patient Accounts

    Manager Financial Patient Accounts

    Cone Health • Greensboro, NC, United States
    Full-time
    The Manager Financial Patient Accounts may oversee the administration of claims follow-up, customer service / self-pay, claims billing, and / or cash posting, ensuring alignment with regulatory and pa...Show more
    Last updated: 29 days ago • Promoted
    Online Survey Taker. Earn up to $25 per survey. - Remote

    Online Survey Taker. Earn up to $25 per survey. - Remote

    Earn Haus • Asheboro, NC, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 1 day ago • Promoted
    Want Cash Jobs? Earn With Uber Instead

    Want Cash Jobs? Earn With Uber Instead

    Uber eats • Denton, NC, US
    Full-time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Show more
    Last updated: 17 days ago • Promoted
    Students - Deliver with Uber Eats

    Students - Deliver with Uber Eats

    Uber eats • Denton, NC, US
    Full-time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Show more
    Last updated: 17 days ago • Promoted
    Deliver Eats with Uber Eats

    Deliver Eats with Uber Eats

    Uber eats • Denton, NC, US
    Full-time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Show more
    Last updated: 17 days ago • Promoted
    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Professional Careers • Greensboro, North Carolina
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
    Last updated: 5 days ago
    Remote Online Survey Taker – Earn Up to $25 Per Survey

    Remote Online Survey Taker – Earn Up to $25 Per Survey

    Earn Haus • Asheboro, NC, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 1 day ago • Promoted
    Make money your way. Deliver with Uber!

    Make money your way. Deliver with Uber!

    Uber eats • Denton, NC, US
    Full-time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Show more
    Last updated: 17 days ago • Promoted
    Relationship Associate

    Relationship Associate

    First National Bank of Pennsylvania • Winston Salem, NC, United States
    Full-time
    Make a difference - for us and for your future.This position is primarily responsible for assisting the Financial Advisors in the establishment and maintenance of accounts and client relationships....Show more
    Last updated: 30+ days ago • Promoted
    Customer Account Support Representative (On-site)

    Customer Account Support Representative (On-site)

    Kaplan Early Learning Company • Winston-Salem, NC, USA
    Full-time
    Quick Apply
    Kaplan Early Learning Company seeks to add a Customer Account Support Team Member!.For over 50 years, Kaplan Early Learning Company has been a champion for children. From our research-based curricul...Show more
    Last updated: 14 days ago
    Work from Home

    Work from Home

    HomeJobFinder • Denton, NC
    Remote
    Full-time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...Show more
    Last updated: 30+ days ago • Promoted
    Student Accounts Specialist & Collections

    Student Accounts Specialist & Collections

    Policy Library • Greensboro, NC, US
    Full-time
    Guilford College is seeking a student accounts professional for an entry level position to join our team.As a position that works with students directly, the ideal candidate will have excellent cus...Show more
    Last updated: 23 days ago • Promoted
    Deliver with Uber Eats

    Deliver with Uber Eats

    Uber eats • Denton, NC, US
    Full-time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Show more
    Last updated: 17 days ago • Promoted