Onboarding Specialist

Onboarding Specialist

The Onboarding Specialist is responsible for guiding providers through the onboarding process from start to finish. This role requires a proactive, sales-oriented approach, strong attention to detail, and consistent outbound communication to ensure providers are successfully credentialed, trained, and ready to begin servicing trips. If you are detail-driven, confident in outreach, and skilled at presenting value while overcoming objections, this role is for you.

Responsibilities :

Provider Onboarding & Credentialing

• Serve as the first point of contact for all new providers, managing onboarding from initial outreach to final approval.
• Conduct outbound calls, emails, and SMS campaigns to ensure timely collection of all required documents and credentials.
• Guide providers through system setup, training, and compliance verification.
• Present NationsTransportation competitive market rates clearly and persuasively to prospective providers.
• Use a sales-minded approach to highlight benefits, overcome objections, and drive provider engagement and retention.

Training & Support

Performance & Compliance Oversight

Requirements :

NationsBenefits is an Equal Opportunity Employer.