Sr Regional IT Support Technician

A World-Class Team

BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

We're a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You'll Love Working at BJ's

At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.

Here's just some of what you can look forward to :

• Weekly Pay : Get paid every week so that you can manage your money on your terms.
• Free BJ's Memberships : Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off : Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits : Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan : Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan : Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.
• Eligibility requirements vary by position.

Job Description :

The Sr Regional IT Field Support Engineer is responsible for delivering hands-on and remote technical support to BJ's Wholesale Club locations within an assigned territory. This role focuses on ensuring the reliability and performance of in-store technology, including point of sale (POS) systems, fuel stations, hardware, End user computing (EUC), printers, mobile devices, wireless networks, and back-office applications critical to the club & fuel operations. The engineer will also maintain and oversee the sanitation of IT infrastructure in the store's computer rooms, MDF / IDF cabinets and demarc (demarcation point) in the club & fuel sites.

The engineer will report to the director managing the field support team. The engineer will work closely with Store & Fuel operations management, the corporate IT teams, and third-party vendors to resolve issues, support deployments, and implement process improvements that enhance the member experience and drive operational efficiency.

Responsibilities :

POS terminals, scanners, printers, and payment processing devices.

Required Qualifications :

POS hardware and software platforms (Toshiba or NCR POS preferred)

Desired Skills :

Work Environment :

This job description outlines the primary duties and responsibilities of the Sr Regional IT support engineer - In-Store & Fuel Station Systems and is not intended to be exhaustive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $98,000.00.