Senior Director of Housing Programs

Senior Director

Share believes every person counts. Together we pursue a stronger community by building relationships, advocating for equitable access to housing and food stability while empowering every individual to grow and thrive.

Share provides a wide spectrum of services ranging from street outreach, hunger response, and emergency shelter to housing. We offer individuals services, resources, and the tools they need to end their homelessness, secure housing, and maintain that housing. Each year, we assist more than 5,000 people experiencing poverty, hunger and / or homelessness.

We seek bright, driven people who are passionate about social justice and who want challenging career opportunities that deliver personal and professional fulfillment. Our dedicated and energetic employees provide essential services to a vulnerable population. We take pride in making a difference in the lives of so many every day.

Share recognizes that our employees are the foundation for our organization as well as our heart and soul. Share has a generous and robust benefit package including 4 weeks of PTO, a wellness program, 401(k) with match, and health / dental and life insurance. We encourage a culture of supportive compassion for our participants, co-workers, and volunteers.

Share wants to be part of a community that brings about change. We are committed to actively working to dismantle racist systems, focusing on sustainable solutions to structural racism, police violence, and inequitable economic, health care, and education systems. It requires all institutions, including ours, to ask what more we can and should do to live our commitments to diversity, equity, and inclusion and we must be brave enough to make changes.

The Senior Director role is a strategic management and supervisory position that is an integral component in Shares operations and program administration. The Senior Director is responsible for supporting housing directors in program planning, program administration, resource allocation, program reporting, internal accounting, external reporting, compliance monitoring, and human resources of their specific program(s).

Program Planning (25%)

Support the housing program directors in ensuring that programs are collaborative and in-line with the strategic plan

Lead efforts to maximize effectiveness, by analyzing workflows and making positive changes

Program Administration (20%)

Collaborate with the Compliance and Equity Manager to ensure that programs are in-line with contract goals and expectations

Collaborate with Data and Operations Manager to examine program data ensuring that outcomes are equitable and that all clients are given the tools they need to be successful by examining data of positive and negative outcomes as well as bans and disciplinary actions

Collaborate with program directors, owners of the buildings, Shares maintenance and Shares office manager to ensure that the physical buildings in which Shares programs operate are safe and functioning.

Work with People and Culture Director and program directors to support retention and celebration of workplace wins.

Play an active role as a part of senior leadership in discussing strategy, internal and external communications, etc.

Serve as the backup when program directors are on vacation, ill, or when a position is vacant.

Resource Allocation (10%)

Support program directors in adhering to their budgets

Communicate with Senior leadership around funding needs and wants of the senior leadership

Assign technology, facility, and other resources in accordance with program goals, objectives, guidelines, and requirements

Program Reporting (5%)

Prepare program performance measures, reports, strategic plan updates, or other updates as required or requested

Internal Accounting (10%)

Support Date and Operations manager in ensuring HMIS data has been entered appropriately and conduct monthly reconciliation

Complete needed internal documents / forms to bill for reimbursement of expenses

Ensure that program directors are trained on needed accounting documentation and are submitting accurate data in a timely manner.

Complete needed internal documents / forms to authorize and reconcile purchases made on behalf of programs supervised

External Reporting (5%)

Prepare externally mandated or required reports, forms, documents as needed or requested

Provide verbal and written updates to program funders as needed or requested for program supervised

Respond to inquiries about programs supervised

Compliance Monitoring (15%)

Implement and integrate grant and program requirements into program operations

Respond to client solution requests

Review client solution requests, satisfaction surveys, and incident reports for themes and needed adjustments or changes on a quarterly basis

Adjust and align program operations to ensure congruence with compliance requirements

Take action when a non-compliant activity or situation is identified to bring the program back into compliance. Report noncompliance and action steps to executive director.

Human Resources (10%)

Assess training needs of program directors

Look for gaps in training then either provide training or bring in outside trainers to ensure staff learning is appropriate

Perform program onboarding of new staff

Provide coaching, support and if necessary, disciplinary action support to and for program directors

Conduct performance evaluations in a timely manner

Address performance concerns in a timely and effective manner and provide support for program directors in addressing performance concerns

Qualifications :

Undergraduate degree in a related field or equivalent experience

Three years of program management experience

Three years of supervisory experience

Preferred Qualifications :

Advanced degree in a related field

More than five years of required experience in program administration and / or employee supervision

Position candidates will be required to successfully complete a background check, which includes :

Valid Driver's License / Motor Vehicle record

Reliable Vehicle

Criminal Background History

Sex Offender Registry

OFCCP Registry

Disclaimer Last updated : September 19, 2025 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.