Surgery Scheduler - Neurosurgery (1.0 FTE)

Surgery Scheduler - Neurosurgery

Billings Clinic offers outstanding quality of care, an exciting environment, interesting cases from a vast geography, advanced technology, and educational opportunities. Billings Clinic is in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here.

Billings Clinic is a community-owned, not-for-profit, physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.

We provide a comprehensive and competitive benefits package to all full- and part-time employees, including medical, dental, vision, 403(b) retirement plan with employer matching, defined contribution pension plan, paid time off, employee wellness program, and much more.

Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization. The re-designation process happens every four years.

All new employees must complete several pre-employment requirements prior to starting.

Surgery Scheduler - Neurosurgery (1.0 FTE)

Shift : Day

Employment Status : Full-Time (.75 or greater)

Hours per Pay Period : 1.00 = 80 hours every two weeks (Non-Exempt)

Starting Wage DOE : $17.25 - 21.56

The Surgery Scheduler is responsible for coordinating clerical and administrative support functions within the Neurosurgery Department. Appropriately interacts with physicians, patients, family, and staff. Supports unit activities to ensure smooth functioning of the surgical process and assures the appropriate clinical and insurance information is collected for the surgery scheduled.

Responsibilities include but are not limited to personal management to include personnel selection, orientation / training, scheduling, development / mentoring, performance appraisals, coaching and counseling, disciplinary actions, physician relationships, intradepartmental and interdepartmental activities, quality control and process improvement activities, regulatory compliance, and fiscal control.

Essential Job Functions :

• Maintain a detailed knowledge of the OR information system's functionality and structure to ensure Neurosurgery Surgery Scheduling is seamless. Understands the implications of the data and how the data is utilized. Participates in maintaining the integrity of the system data. Develops and maintains records and files in an organized manner.
• Communicates appropriately with customers to identify concerns and issues, investigates and coordinates resolution of non-routine problems. Initiates appropriate follow-up to ensure that all matters requiring attention are addressed promptly and efficiently. Refers more complex problems to the Manager or Director as appropriate. Identifies needs and sets goals for own professional growth and development; meets all system / departmental educational requirements.
• Maintains competency in all organizational, departmental, and outside agency safety standards relevant to job performance.
• Designs and produces documents, forms, reports, and data graphs for projects and programs based on needs identified by the staff and / or leadership. Duties include data gathering, database extractions, and data analysis for various projects and preparation of a variety of reports and data graphs requiring independent judgment with minimal supervision.
• Provides routine administrative and secretarial support to the department staff including answering of two incoming telephone lines and call coordination, surgery scheduling, and file management.
• Communicates appropriately with customers to identify concerns and issues, investigates and coordinates resolution of non-routine problems. Initiates appropriate follow-up to ensure that all matters requiring attention are addressed promptly and efficiently. Refers more complex problems to the Clinical Coordinators, Manager or Director as appropriate.
• Required to complete 1 education hour annually for DNV Comprehensive Stroke Program requirements.

Minimum Qualifications :

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and / or disability.

To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.