Talent.com
Customer Service/ Data Entry
Customer Service/ Data EntryJackson Hewitt Tax Service, Inc. • Wichita, KS, United States
Customer Service/ Data Entry

Customer Service/ Data Entry

Jackson Hewitt Tax Service, Inc. • Wichita, KS, United States
30+ days ago
Job type
  • Full-time
Job description
Benefits:
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Wellness resources
We are Jackson Hewitt, Working Hard for the Hardest Working. We have a new Career Opportunity for you to deliver exemplary customer service, and become someone's tax hero!

Join the team that is focused on being advocates for our clients, and getting them their maximum tax refund, faster, and with fewer associated fees. Stand out as friendly, attentive, and knowledgeable. Jackson Hewitt offers training related to income tax preparation and the delivery of excellent customer service. This position has access to and regularly works with information of a sensitive, highly confidential nature; and regularly deals with diverse matters which require a working knowledge of the business.

Responsibilities
  • Presents the Company's value proposition to clients concerning various company products and services and uses prescribed selling techniques
  • Conducts a thorough in-person interview with potential clients, using the company's propriety tax software application
  • Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer
  • Answering client calls via our national call center routing system
  • Completes all related tax forms in accordance with policies, and in compliance with legislation and regulations. Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion
  • Consults tax law reference materials to determine procedures for preparation of atypical returns
  • Answers questions and provide future tax planning to clients
  • Reviews financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns
  • Researches tax related questions and issues, and responds to clients appropriately and within a timely manner
  • Resolves client complaints, or refers situations to supervisor (as appropriate) for resolution
  • Audits all tax return forms for accuracy and completeness (i.e., client signatures)
  • This position has access to and regularly works with information of a sensitive, highly confidential nature, and regularly deals with diverse matters which require a working knowledge of the business
Required Qualifications
  • Top candidates for this position will have retail experience providing exceptional client service and performing multiple tasks in a fast paced environment
  • Hands-on marketing with surrounding businesses, including office visits to promote brand awareness and new clientele
  • High School Degree or equivalent
  • 1+ years experience preferably in sales, service and tax preparation
  • Good communication, interpersonal and customer services skills
  • Basic knowledge of computer functions and math required
  • Ability to lift a maximum of 25 lbs
  • Strong attention to detail and accuracy
  • Ability to work under pressure, in a fast-paced working environment
Preferred Certifications
  • Field Instructor, Remote Support or Call Center certified
  • Enrolled Agent (EA) certification


Compensation: $12.00 - $14.00 per hour

Working at Jackson Hewitt

Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.
Taxes are fun (really!)

Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.

PTIN Certification: Yes

By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.
Create a job alert for this search

Customer Service/ Data Entry • Wichita, KS, United States

Similar jobs

Customer Service Associate (Office and Administrative Support)

Davies Auto CareWichita, KS, US
Full-time

Davies Auto Care provides exceptional auto repair and maintenance services.We are seeking a Customer Service Associate to assist with customer interactions and support office operations.Responsibil...Show more

 • Promoted

Remote Customer Service Representative $45 per hour

GL1Wichita, Kansas
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Entry-Level Customer Service Agent (Full-Time)

Mass MarketsWichita, KS, United States
Full-time

Mass Markets - JobID: 13346 [Customer Service Representative] As a Customer Service Agent at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional mann...Show more

 • Promoted

Remote Work From Home Customer Service Representative Agent - Part Time Panelists Needed

ApexFocusGroupWichita, KS, United States
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent expe...Show more

 • Promoted

Data Entry Product Support - No Experience

GLOCPANewton, Kansas
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Customer Service Representative

BelcanWichita, KS, United States
Permanent

Keyword's: #Wichitajobs; #CustomerServicejobs;.Interested in this role You can find all the relevant information in the description below.Job Description: Primary Responsibilities.Perform duties re...Show more

 • Promoted

Benefits Customer Service Coordinator (50k-90k per year)

Professional CareersNewton, Kansas
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...Show more

 • Promoted

Licensed Insurance Customer Service

Staff My AgencyWichita, KS, United States
Full-time

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member.Active Property an...Show more

 • Promoted

AT&T Sales and Customer Service Associate

Radiant Consulting, Inc.Wichita, KS, US
Full-time
Quick Apply

Our company is a leading provider of AT&T products and services, specializing in sales and customer experience.We are rapidly expanding our customer acquisition in the local area, providing tailor-...Show more

Remote Data Entry - Product Support - $45 per hour

GL Inc.Wichita, Kansas
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Automotive Entry-Level Service Advisor | Up To $60K*| West Wichita

Christian Brothers AutomotiveWichita, KS, United States
Full-time

Automotive Entry-Level Service Advisor.Street N, Wichita, United States, 67205.Job Overview: As an Entry-Level Service Advisor with Christian Brothers Automotive, you are often the first and most c...Show more

 • Promoted

Customer Service Associate

The Hertz CorporationWichita, KS, United States
Full-time

The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent custom...Show more

 • Promoted

(Office/Administration - Data Entry Clerk Lv3)

TechDigital CorporationWichita, KS, United States
Full-time

Schedule: Monday through Friday 8:00 - 5:00 PM CST Must be able to work onsite.Primary activity is data cleansing and data creation in Excel templates.Must have strong attention to detail and be co...Show more

 • Promoted

Customer Service - Work from Home $45 per hour

GL1Wichita, Kansas
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Office/Administration - Data Entry Clerk Lv2

Three Point SolutionsWichita, KS, United States
Full-time

Job title : Office/Administration - Data Entry Clerk Lv2.Client : Food Manufacturing Company.Duration : 3 months and 25 days.Shift : Monday through Friday 7:00 AM - 4:00 PM OR 8:00 AM - 5:00 PM; mu...Show more

 • Promoted

Alterations Customer Service Representative

David's Bridal, LLC.Wichita, KS, United States
Part-time

David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style-or the care...Show more

 • Promoted

Data Entry Product Support - $45 per hour - No Experience

GL Inc.Wichita, Kansas
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

retail data collector

CROSSMARKDerby, KS, United States
Full-time

CROSSMARK is a leading sales and marketing service company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth solutions with exceptional ...Show more