After Sales Coordinator, Dallas

After Sales Coordinator, Dallas

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

About the role :

This position will be vital for ensuring the highest standards of providing clients with prompt, professional, warm, and courteous service while handling other operational responsibilities.

What impact you can create at CHANEL :

Repair Drop Off & Pick Up

• Assist client at repair drop off and perform initial assessment on repair possibility with client
• Manage client expectations by communicating repair details, condition, spare part possibility and repair lead time
• Enter all required detailed information in CASS and generate a claim
• Assist client at pick up by confirming all agreed repair requests at drop off are completed, process pos transaction for payment or close the claim

Operational Responsibilities

You Are Energized By :

What you will bring to the team :

Position Logistics :

Compensation :

Benefits and Perks :

Additional Information :

CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in :

Diversity and Inclusion :

CHANEL Community :

Sustainability :

Arts and Culture :

Fondation CHANEL :

Career and Leadership Development :