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HR Shared Services Analyst
HR Shared Services AnalystAddison Group • Chicago, IL, US
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HR Shared Services Analyst

HR Shared Services Analyst

Addison Group • Chicago, IL, US
28 days ago
Job type
  • Full-time
Job description

HR Shared Services Analyst

Location : Chicago, IL

Industry : Professional Services

Compensation : $22$24 / hour

Work Schedule : MondayFriday, 8 : 00 AM 5 : 00 PM CST Majority Remote

Benefits : This position is eligible for medical, dental, vision, and 401(k).

About Our Client : Addison Group is hiring for our client, a global professional services organization known for its collaborative culture and commitment to operational excellence. This position supports a high-performing HR team during a busy season and offers exposure to HR operations in a dynamic, fast-paced environment.

Job Description : The HR Shared Services Analyst plays a key role in supporting core HR operations and ensuring a smooth employee experience across the organization. This position partners closely with HR leadership and the Talent Acquisition team to manage key processes such as interview coordination, onboarding, and system data management.

Key Responsibilities :

  • Coordinate and schedule interviews for multiple departments in a high-volume environment.
  • Support onboarding activities, including background checks, new hire documentation, and system updates.
  • Serve as the first point of contact for employee inquiries related to HR processes, ensuring timely and professional resolution.
  • Maintain accuracy and compliance within HR systems, including Workday and other platforms.
  • Assist in drafting and updating HR process documentation, FAQs, and knowledge base materials.
  • Partner with HR leaders to identify opportunities for process improvements and efficiency.
  • Track and monitor service requests, ensuring alignment with service-level expectations.

Qualifications :

  • Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
  • 1+ year of experience in HR operations, shared services, or a related administrative HR function.
  • Proficiency in HR systems such as Workday or ServiceNow strongly preferred.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication and interpersonal skills with a focus on providing outstanding internal customer service.
  • Detail-oriented, resourceful, and comfortable working independently while collaborating with remote teams.
  • Additional Details :

  • Contract position (36 months, with potential for extension).
  • Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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