Customer Service & Sales SpecialistFAS MART • Norton, VA, United States

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Customer Service & Sales Specialist

FAS MART • Norton, VA, United States

5 days ago

Job type

Full-time

Part-time

Job description

Overview

Are you ready to roll up your sleeves and be the heart of your store? Our Sales Associates do more than just run a register - they keep our stores clean, inviting, and running smoothly for every customer who walks in.

We're looking for reliable, hard-working team members who take pride in doing the tough stuff - like keeping bathrooms spotless, the parking lot and pump area free of trash, and making sure every part of the store is clean and safe. If you don't mind getting your hands a little dirty and you enjoy helping people, this could be the role for you!

Responsibilities

What You'll Do

Greet every customer with a smile and run the register with accuracy and speed
Become an expert in lottery, cigarette, and alcohol sales - ensuring compliance with all age verification and legal requirements
Offer friendly service and upsell customers when possible to increase sales
Keep the inside and outside of the store clean and safe, including :

Deep cleaning high-use restrooms

Wiping down and sanitizing gas pumps (nozzles, screens, water buckets)

Picking up litter and trash from the floor and lot area

Taking out the trash to the dumpster in all kinds of weather

Stock shelves, coolers, and displays to keep merchandise looking fresh and full

Maintain a clean and organized store - sweep, mop, clean windows, and maintain entryways

Willingly cross-train in other departments, including deli, as needed

Follow all safety procedures and company policies

Be a team player and step in to help wherever needed

Perks & Benefits

Free soda or coffee while working

Weekly pay

Flexible schedules - full-time and part-time available

401(k)

Opportunities for advancement - we promote from within!

Pay Rate : $12.41 / Hr

Shift Information : Part-Time Open Availability All Shifts

Qualifications

Age Requirement : Must be 18 years of age or older if located in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO. For all other states, must be 21 years of age or older.

Availability : Must be able to work weekends and holidays, embracing the full rhythm of retail.

Willingness : Be prepared to work hard and stay on your feet for most of your shift. Comfortable working indoors and outdoors in all weather conditions

Communication Skills : Ability to read, write, speak, and understand English effectively.

Math Proficiency : Basic math skills required, including addition, subtraction, division, and multiplication.

Physical Ability : Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.

Pre-Employment Screening : Must pass a pre-employment drug screen and be subject to a criminal history background check.

Personable and Positive : You have a friendly demeanor and a knack for making people feel welcome.

Detail-Oriented : You notice the little things that make a big difference in a customer's experience.

Reliable and Responsible : You're punctual, trustworthy, and take pride in your work.

Flexible : You're adaptable and ready to take on a variety of tasks in our fast-paced environment.

Experience is a Plus : Previous experience in retail or customer service is appreciated, but not required. We believe in learning on the job!

Benefits : For information on benefits offered, please click on the hyperlink below. https : / / gpminvestments.com / careers /

Equal Opportunity Employer

GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

This Organization Participates in E-Verify

https : / / gpminvestments.com / wp-content / uploads / 2023 / 09 / federal-e-verify-participation-poster-es.pdf.pdf

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

GPM Investments, LLC maintains a drug-free workplace

Required

Preferred

Job Industries

Retail

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Customer Service Specialist • Norton, VA, United States

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