Assistant Manager

Pay Range : $15.50 – $25.50

Listed wages are based on company-wide ranges. Actual earnings will vary based on factors such as : restaurant brand, experience, education, geography, applicable minimum wage, unit volume(s), hours worked & potential overtime pay.

I. General Description :

Reports directly to the Director of Operations, the Assistant Store Manager (ASM) is responsible for assisting in the day to day operations of the assigned store(s), including but not limited to : leasing storage units, selling merchandise and all ancillary products, customer service, maintenance, billing, and collections. All duties and responsibilities related to operating and maintaining the store must be conducted in strict compliance with the Policies and Procedures of Store For Less Self Storage.

II. GENERAL RESPONSIBILITIES AND DUTIES (INCLUDING BUT NOT LIMITED TO) :

• Provide outstanding customer service by helping customers understand their needs, recommend storage solutions and help them acquire the needed product solutions
• Assist both reservation and walk-in customers (both in person and on the phone) in leasing storage units, understanding the lease terms, fees and insurance and completing lease agreements
• Consult, sell, and up sell to customers merchandise, insurance and other ancillary items such as boxes, locks, tape, and other appropriate products that meet their individual needs
• Ensure the curb appeal of the store, both inside and out, is rent ready by cleaning units, sweeping, mopping, removing debris, wiping windows, etc...; ultimately ensuring that store appearance is clean, safe and welcoming
• Work in one or more locations, independently or with another manager
• Manage, verify, balance cash drawer; prepare and make daily deposits
• Assist with expense control as it pertains to controllable store level expenses
• Perform collection tasks such as collection calls and mailing lien letters
• Conduct a daily physical storage unit inspection confirming both rented and available inventory and ensuring that every unit is secure or ready to rent.
• Work closely with Director of Operations to receive training and coaching when needed, striving to exceed all company expectations.

III. JOB QUALIFICATIONS AND PHYSICAL DEMANDS :

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