Application Support Engineer

Title : Application Support Engineer

Location : Cleveland, OH, Albany, NY, or Buffalo, NY

Duration : 6 months

This position is Hybrid and must be within the 35-mile footprint of Cleveland, OH, Albany, NY, or Buffalo, NY .

Job Description : The Shared Services Technology team is seeking a highly skilled Application Support Engineer to support HR, Procurement, and Accounts Payable applications.

Essential Job Functions :

• Owns the design, development, implementation, assessment, and support of multiple environments, applications, and platforms under HR, Procurement, & Accounts Payable lines of business
• Participates in the overall health, performance, and availability of the environments and actively works resolution of system impacts for one or more applications or platforms
• Embraces mentorship and training from senior engineers
• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions
• Provides continuous improvement ideas to reduce expenses and / or improve efficiency
• Stays up to date with application releases, new features & best practices, and provides recommendations for adoption
• Applies recommended information security standards when resolving issues and seeks to validate
• Assesses the technical viability of new and emerging products and technologies
• Contributes to technical documentation, requirements specifications, and project artifacts
• Identifies potential standards and best practices to implement
• Create / maintain architecture diagrams for supported technology areas

Required Qualifications :