Medical Front Office

Job Description

Job Description

Job Title : Medical Front Office

Job Description

The front desk team member plays a key role in ensuring a smooth and welcoming experience for patients and visitors. This position supports both administrative and clinical operations through efficient check-in and check-out procedures, accurate documentation, and proactive communication.

Responsibilities

• Greet patients and visitors in a friendly and professional manner upon arrival.
• Check in patients by updating demographics, insurance information, primary care provider (PCP), and pharmacy details.
• Organize co-pays and outstanding balances, provide consent forms for signature, and distribute appropriate health questionnaires.
• Verify insurance eligibility using Batch Eligibility or on-demand tools; contact patients regarding inactive insurance or incorrect PCP assignments.
• Check out patients by collecting additional balances, providing visit summaries, specialist referral details, patient portal access, completed forms, and scheduling follow-up appointments.
• Post patient charges and payments; complete daily charge and payment reconciliation.
• Discharge patients after appointments, ensuring they receive all necessary information and follow-up instructions.
• Scan and upload documents into the Document Management system.
• Sort and distribute incoming mail and documents delivered by courier.
• Maintain a clean and organized work area, including the patient waiting area.
• Participate in staff meetings and educational sessions to support team collaboration and continuous learning.

Essential Skills

Additional Skills & Qualifications

Work Environment

This is a 100% onsite position in a Medical Office Clinic. The role is part-time, mornings, with a schedule of 20 hours per week. The shift includes working Monday, Tuesday, Wednesday, Friday, and every Saturday from 7 : 30-11 : 30am, with Thursdays and Sundays off.

Job Type & Location

This is a Permanent position based out of Sunrise, FL.

Pay and Benefits

The pay range for this position is $20000.00 - $20000.00 / yr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace Type

This is a fully onsite position in Sunrise,FL.

Application Deadline

This position is anticipated to close on Nov 14, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.