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Vice President, Client Experience

Vice President, Client Experience

Circa LabsSan Francisco, CA, US
30+ days ago
Job type
  • Full-time
Job description

Vice President, Client Experience

We are seeking a Vice President to support several clients in our growing Corporate Practice. The ideal candidate will have experience in brand and reputation building communications, managing executive visibility, media strategy and team leadership. The candidate will have the opportunity to drive a broad range of corporate reputation campaigns across a variety of clients, while leading a team of practitioners and collaborating with Weber Shandwick's network to develop strategic and creative client work.

What you will be doing :

  • Develop and grow positive relationships with clients, maintaining the company's reputation in terms of delivery and quality
  • Provide strategic counsel to clients where possible, being able to assess problems and define logical and effective solutions for clients
  • Lead the delivery of high-profile accounts across multiple markets
  • Execute client programs to support media relations, corporate event and executive visibility programs
  • Work successfully with partner agencies as part of a client integrated agency team, both internally at WS and externally
  • Work effectively with finance colleagues to deliver accurate quotations for all client projects or new business work
  • Write well-structured, persuasive content and help train other team colleagues to do the same
  • Contribute innovative ideas for the client and new business work, inspiring ideation amongst team members

Qualifications :

  • 8-10 years public relations experience, corporate PR background desired
  • Past experience working in an agency or in-house role coordinating with agency partners
  • Experience working on Corporate reputation campaigns across industries
  • You are both a creative and a strategic thinker, and a natural team leader
  • Needs to have a track record in client service to senior level clients
  • Strategic media relations knowledge
  • Experience working with C-suite executives on executive visibility programs
  • BA or BS in Communications or related degree
  • Experience working with tech clients or at a tech company is required
  • Experience working with publicly traded companies that deal with financial / capital markets, regulatory and issues & crisis matters
  • The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including :

  • Medical
  • Dental
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit
  • Salary range : $125,000 - $170,000

    Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current / former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's / applicant's background, pertinent experience, and qualifications.

    Weber Shandwick is proud to be an Equal Opportunity / Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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