Talent.com
Technical Support Engineer

Technical Support Engineer

EchoStarEast Hampton, VA, US
1 day ago
Job type
  • Full-time
Job description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You’ll Do :

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You :

  • Career Growth : Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases : Automatic promotion after 6 months with a $1 / hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential : Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits : Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks : Complimentary DISH TV ($114.99 / month), discounts on Sling TV ($5 / month), and Boost Mobile plans (starting at $15 / month), company-provided van, tools, and uniforms
  • Paid Training You’ll Get :

  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs
  • Skills, Experience and Requirements

    What You’ll Need :

  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease
  • Salary Ranges

    Compensation : $18.50 / Hour

    Benefits

    From versatile health perks to new career opportunities, check out our benefits on our careers website .

    Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

    The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

    We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school / graduation from your application documents before submission and throughout our application process.

    EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make  echostar.com  and  jobs.echostar.com  accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

    Click the links to access the following statements :   EEO Policy Statement ,  Pay Transparency , EEOC Know Your Rights ( English / Spanish )

    Create a job alert for this search

    Technical Support Engineer • East Hampton, VA, US

    Related jobs
    • Promoted
    • New!
    Technical Support

    Technical Support

    BCforwardVirginia Beach, VA, United States
    Full-time
    BCforward is currently seeking a highly motivated Technical Support in Virginia Beach, VA.Please note this is the target date and is subject to change. BCforward will send official notice ahead of a...Show moreLast updated: 9 hours ago
    • Promoted
    Tech Support Specialist C4I-Tactical Data Link (Engineer Systems 2)

    Tech Support Specialist C4I-Tactical Data Link (Engineer Systems 2)

    HIIVirginia Beach, VA, US
    Full-time
    Anticipated Salary Range : $68,050.Mission Technologies' Global Security (GS) group comprises live, virtual, constructive (LVC) solutions. fleet sustainment; nuclear and environmental; and Austr...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Support Specialist

    Technical Support Specialist

    Sayres DefenseVirginia Beach, VA, United States
    Full-time
    Responsible for analyzing exercise operations, sensor performance, tactics, and weapons systems to support Navy training and operational readiness. Develops and delivers computer-based training mate...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Tech Support Specialist C4I-Tactical Data Link (Engineer Systems 2)

    Tech Support Specialist C4I-Tactical Data Link (Engineer Systems 2)

    Huntington Ingalls IndustriesVirginia Beach, VA, United States
    Full-time
    Employment Type : Full Time / Salaried / Exempt.Anticipated Salary Range : $68,050.This opportunity resides with Global Security (GS). Mission Technologies' Global Security (GS) group comprises live, virt...Show moreLast updated: 9 hours ago
    • Promoted
    • New!
    Tech Support Specialist C4I-Tactical Data Link (Engineer Systems 2)

    Tech Support Specialist C4I-Tactical Data Link (Engineer Systems 2)

    H I I CORP DefunctVirginia Beach, VA, United States
    Full-time
    Employment Type : Full Time / Salaried / Exempt.Anticipated Salary Range : $68,050.This opportunity resides with Global Security (GS). Mission Technologies' Global Security (GS) group comprises live, virt...Show moreLast updated: 9 hours ago
    • Promoted
    Technical Support Specialist

    Technical Support Specialist

    LinTech GlobalPortsmouth, VA, United States
    Full-time
    Onsite - NMC Portsmouth, Portsmouth Va.The Technical Support Specialist will work directly with customers to describe functionality, troubleshoot problems, monitor system availability, and resolve ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Technical Support Specialist - Overnight

    Technical Support Specialist - Overnight

    RelativityVirginia Beach, VA, United States
    Full-time
    The Technical Support Specialist plays a vital role in providing exceptional technical support to both technical and non-technical customers. In this position, you will diagnose, troubleshoot, repai...Show moreLast updated: 9 hours ago
    • Promoted
    Lead Software Engineer, Full Stack (Bank Tech)

    Lead Software Engineer, Full Stack (Bank Tech)

    Capital OneWILLIAMSBURG, Virginia, United States
    Full-time +1
    Lead Software Engineer, Full Stack (Bank Tech).Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive,...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Senior Technical Support Analyst

    Senior Technical Support Analyst

    Cynet SystemsNorfolk, VA, United States
    Full-time
    The Technical Support Analyst maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software ...Show moreLast updated: 9 hours ago
    • Promoted
    Technical Support Engineer

    Technical Support Engineer

    EchoStarGates, NC, US
    Full-time
    EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans an...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Technical Support - Virginia Beach, VA

    Technical Support - Virginia Beach, VA

    Staffing the UniverseVirginia Beach, VA, United States
    Full-time
    Virginia Beach, VA Contract Rate : DOE Manages the onsite delivery of software services, installation, and configuration for customer environments. The job solves various business systems, On-site at...Show moreLast updated: 9 hours ago
    • Promoted
    Technical Support Specialist

    Technical Support Specialist

    Joint Research and Development, Inc.Virginia Beach, VA, United States
    Full-time
    JRAD is seeking candidates for Technical Support Specialists who are responsible for analyzing exercise operations, sensor performance, tactics, and weapons systems to support Navy training and ope...Show moreLast updated: 30+ days ago
    • Promoted
    Lead Software Engineer (Tech Lead)

    Lead Software Engineer (Tech Lead)

    Capital OneNORFOLK, Virginia, United States
    Full-time +1
    Lead Software Engineer (Tech Lead).Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterati...Show moreLast updated: 30+ days ago
    • Promoted
    Lead Software Engineer, Full Stack(IFX)

    Lead Software Engineer, Full Stack(IFX)

    Capital OneWILLIAMSBURG, Virginia, United States
    Full-time +1
    Lead Software Engineer, Full Stack(IFX).Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and it...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Technical Service Support

    Technical Service Support

    Liquid Line IncSuffolk, VA, United States
    Permanent
    Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Irelandnot that were bragging! Our customers are companies that take pride in offering quality refreshments to t...Show moreLast updated: 9 hours ago
    • Promoted
    Senior Customer Support Engineer

    Senior Customer Support Engineer

    VirtualVocationsNorfolk, Virginia, United States
    Full-time
    A company is looking for a Senior Customer Love Engineer in the EMEA region.Key Responsibilities Learn the product and assist customers with inquiries via chat, email, and Zoom Guide new custome...Show moreLast updated: 30+ days ago
    • Promoted
    Lead Platform Engineer (Python, AWS)

    Lead Platform Engineer (Python, AWS)

    Capital OneWILLIAMSBURG, Virginia, United States
    Full-time +1
    Lead Platform Engineer (Python, AWS).Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iter...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Technical Support Manager

    Technical Support Manager

    Power MonitorsVirginia Beach, VA, United States
    Full-time
    Reports To : VP of Operations and Engineering.Technical Support Manager to lead and strengthen our customer-facing technical support operations. This role ensures customer inquiries are resolved quic...Show moreLast updated: 9 hours ago