Talent.com
Program Manager, Global Professional Development
Program Manager, Global Professional DevelopmentIntl Assoc Amusement Parks • Orlando, FL, US
Program Manager, Global Professional Development

Program Manager, Global Professional Development

Intl Assoc Amusement Parks • Orlando, FL, US
25 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Title : Program Manager

Department / Office :

Global Professional Development, IAAPA HQ, Orlando, FL

Reports To :

Senior Director, Professional Development & Education

Overall Responsibilities :

The Program Manager plays a pivotal role in advancing IAAPA’s global strategy for education and professional development. This position is responsible for designing, delivering, and supporting high-impact learning experiences and young professional programming that attract, engage, and retain members across the global attractions industry.

Reporting to the Senior Director of Professional Development & Education, the Program Manager works collaboratively with internal teams and stakeholders to ensure the continued growth, relevance, and success of IAAPA’s professional development offerings.

Essential Duties :

Professional Development Programs

  • Lead the planning, execution, and continuous improvement of IAAPA’s Education Institutes, Young Professionals Programming, Education Partnerships and Sponsorships, and future professional development initiatives.
  • Collaborate with internal and external stakeholders to align program content with industry trends and member needs.

Education Partnerships and Sponsorships

  • In collaboration with the Senior Manager, Certification Programs, review and enhance the Education Partnership and Sponsorship Prospectus annually to expand engagement opportunities and drive revenue.
  • Collaborate with marketing and regional sales teams to develop and execute promotional campaigns that support business development and member engagement.
  • IAAPA Speaker Development

  • Design and manage onboarding and ongoing training programs for IAAPA speakers across regions and global events.
  • Maintain a database of qualified speakers in collaboration with regional education teams.
  • Program Evaluation and Continuous Improvement

  • Implement and maintain SOPs and quality standards to optimize program efficiency and deliver high-quality learning experiences at reasonable costs for all Professional Development programming.
  • Collaborate with IAAPA Research to integrate evaluation data and industry insights into program design and delivery.
  • Conduct annual reviews of existing programs and recommend new initiatives based on member feedback, committee input, data analytics, and professional development trends.
  • Prepare and present program performance data and strategic insights to senior leadership.
  • Planning, Marketing, and Financial Oversight

  • Partner with marketing and communications teams to promote professional development offerings and ensure financial success.
  • Develop and recommend strategic plans to grow attendance and enhance professional development program visibility.
  • Negotiate and manage relationships with vendors and service providers to support program delivery.
  • Strategic Support and Additional Responsibilities

  • Work closely with the Senior Director to develop strategies that foster innovation in content and delivery formats.
  • Assist in budget creation and manage assigned budgets to ensure fiscal responsibility.
  • Travel may be required (up to 10%, domestic and international).
  • Perform other duties as assigned to support the department’s goals and IAAPA’s mission.
  • Key Performance Indicators :

    Program Development & Execution

  • Number of professional development programs launched or enhanced annually
  • Number of webinars executed annually
  • Participant satisfaction score (post-event surveys)
  • Young Professionals & Mentorship Program

  • Mentorship program participation rate (mentors and mentees)
  • Mentorship match satisfaction score
  • Retention rate of Young Professional membership
  • Evaluation & Continuous Improvement

  • Annual improvement in program satisfaction scores
  • Number of new initiatives or innovations piloted annually
  • Marketing & Visibility

  • Program attendance growth rate
  • Marketing campaign engagement (email open / click-through rates) )
  • Financial Management

  • Budget adherence rate
  • Revenue goals reached
  • Cost per participant (tracked and optimized annually)
  • Qualifications

  • Bachelor’s degree in Education, Hospitality, Nonprofit Management, Business, or a related field (Master’s degree preferred).
  • Minimum 5 years of experience in program management, professional development, adult learning, or event planning.
  • Experience managing mentorship, internship, or leadership development programs is highly desirable.
  • Demonstrated experience designing, delivering, and evaluating learning programs (in-person, virtual, and hybrid formats).
  • Strong project management and organizational skills, with the ability to manage multiple priorities simultaneously and flexibility to adapt to shifting priorities and timelines.
  • Excellent written and verbal communication skills.
  • Proficient in using digital platforms for virtual learning and event delivery (e.g., Zoom, Microsoft Teams, learning management systems).
  • Data-driven mindset with the ability to analyze program feedback and performance metrics to inform continuous improvement.
  • Strong collaboration and interpersonal skills; able to work effectively across departments, regions, and cultures.
  • Creative problem-solver with a passion for innovation in adult learning and professional development.
  • Experience with membership-based associations, nonprofit organizations, or in learning and development within the attractions industry is a plus.
  • Ability to work onsite at headquarter office in Orlando, Florida.
  • ____________________________________________________________________________

    The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

    Create a job alert for this search

    Program Manager Global • Orlando, FL, US

    Related jobs
    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Data Annotation • Deltona, Florida
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show more
    Last updated: 10 days ago • Promoted
    Training Director

    Training Director

    Rotech Healthcare Inc. • Oak Ridge, FL, United States
    Full-time
    Join a Leader in Home Healthcare.As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to...Show more
    Last updated: 30+ days ago • Promoted
    Marketing Liaison Career Opportunity

    Marketing Liaison Career Opportunity

    Encompass Health • Grand Island, FL, US
    Full-time +1
    Marketing Liaison Career Opportunity Work Territory : Ocala, FL or Gainesville, FL Appreciated for your Marketing Liaison Skills Are you looking to embark on a career that's not only about driving p...Show more
    Last updated: 18 hours ago • Promoted • New!
    Occupational Therapist

    Occupational Therapist

    Encompass Health • Paisley, FL, US
    Full-time +1
    Occupational Therapist Career Opportunity.Your Calling, Close to Home and Heart.Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in t...Show more
    Last updated: 9 hours ago • Promoted • New!
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    U.S. Customs and Border Protection • Wedgefield, FL, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 1 day ago • Promoted
    Marketing Liaison, Gainesville Location

    Marketing Liaison, Gainesville Location

    Encompass Health • Grand Island, FL, US
    Full-time +1
    Marketing Liaison Career Opportunity Work Territory : Ocala, FL or Gainesville, FL Appreciated for your Marketing Liaison Skills Are you looking to embark on a career that's not only about driving p...Show more
    Last updated: 18 hours ago • Promoted • New!
    Remote FP&A Manager – AI Trainer ($50-$60 / hour)

    Remote FP&A Manager – AI Trainer ($50-$60 / hour)

    Data Annotation • Port Orange, Florida
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show more
    Last updated: 10 days ago • Promoted
    Youth Transition Specialist

    Youth Transition Specialist

    ServiceSource, Inc. • Winter Garden, FL, United States
    Full-time
    Make an impact by joining ServiceSource, a champion for people with disabilities.Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change,...Show more
    Last updated: 10 days ago • Promoted
    Program Manager

    Program Manager

    Agile Defense • Orlando, FL, US
    Full-time
    At Agile Defense we know that action defines the outcome and new challenges require new solutions.That's why we always look to the future and embrace change with an unmovable spirit and the courage...Show more
    Last updated: 30+ days ago • Promoted
    Management Development Program (MDP) - Resort Operations

    Management Development Program (MDP) - Resort Operations

    Marriott Vacations Worldwide • Orlando, FL, US
    Full-time
    Resort Operations : Management Development Program Our Company Find your place — and have fun along the way.As you prepare to set out in your professional life, connect with a growing company that p...Show more
    Last updated: 30+ days ago • Promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border Protection • Christmas, FL, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 1 day ago • Promoted
    Behavioral Health Tech - Supervisor

    Behavioral Health Tech - Supervisor

    Advanced Recovery Systems • UMATILLA, Florida, US
    Full-time
    Seeking a Behavioral Health Supervisor to be a part of our Team in Umatilla, FL.Advanced Recovery Systems (ARS).With our facilities located across various regions of the U.Learn more about ARS and ...Show more
    Last updated: 22 hours ago • Promoted • New!
    Program Manager

    Program Manager

    Clearance Jobs • Orlando, FL, US
    Full-time
    Mobius is an award winning, small business administration (SBA) certified historically underutilized business zone (HUBZone) company and certified woman-owned small business (WOSB) providing engine...Show more
    Last updated: 30+ days ago • Promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border Protection • Wedgefield, FL, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 1 day ago • Promoted
    Consumer Banking Product Manager

    Consumer Banking Product Manager

    Seacoast National Bank • Winter Garden, FL, United States
    Full-time
    Location : This position can be located at any Seacoast Bank office within the state of Florida.The Consumer Product Manager is responsible for the strategic development, management, and performance...Show more
    Last updated: 2 days ago • Promoted
    U.S. Border Patrol Agent

    U.S. Border Patrol Agent

    U.S. Customs and Border Protection • Wedgefield, FL, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 1 day ago • Promoted
    Home Health Aide

    Home Health Aide

    AccordCare • Geneva, FL, United States
    Full-time
    Home Health Aide (HHA) - AccordCare Home Health.HHA Certification (75-hour curriculum) required!.Differentials available for shifts. As a Home Health Aide, you'll provide.Plan of Care, ensuring pati...Show more
    Last updated: 20 days ago • Promoted
    Home Health Aide Bilingual in English and Spanish

    Home Health Aide Bilingual in English and Spanish

    AccordCare • Geneva, FL, United States
    Full-time
    Orange, Osceola & Seminole Counties, FL.Hourly - Flexible shifts available.Bilingual in English and Spanish.Join Our Team of Compassionate Care Professionals!. Orange, Osceola, and Seminole Counties...Show more
    Last updated: 16 days ago • Promoted