Regional Shared Services Manager (RSSM)
Buffalo Rock is an award-winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 123 years ago. The Regional Shared Services Manager's primary duty is managing and directing the Administration, Marketing Equipment, and Fleet, Safety, Security and Facilities (FSSFC) teams located at multiple franchises within a region.
Essential Functions
Regular and timely attendance is an essential function of this position. Position is required to work all hours necessary to ensure operations function is fulfilled, including nights, weekends, holidays. Travel may be required.
Supervising the Administration, Marketing Equipment and FSSF teams across franchises.
Interviewing, hiring, scheduling, evaluating, coaching, rewarding, and disciplining subordinate employees, and making recommendations with regard to promotions, demotions, and other changes of status.
Establish and monitor all metric objectives.
Ensure accurate processing of the P & L and General Ledger.
Maintain all franchise security and compliance with corporate security policies and procedures.
Managing the Administration operations function.
Monitor all EOM inventory and accounting procedures.
Monitor all accounts payables within the franchise.
Monitor all accounts receivables within the franchise.
Maintain and monitor franchise key controls.
Champion functional IT support to each franchise and lead in communication with issues as they arise.
Communicate with Regional Vice President and sales and operations departments on all relevant issues.
Communicate and monitor all franchise and corporate policies and procedures.
Assist with special projects.
Ensure all daily Administration operations are completed in an efficient and profitable manner.
Ensure compliance with all equal opportunity, non-discrimination, and no-harassment laws and policies.
Perform other duties as assigned.
Other Duties and Responsibilities
Must exhibit a high level of ethical and moral conduct while at work or in attendance of any off-site function during work hours or after work hours while representing the Buffalo Rock Company.
Responsible for continuous self-improvement through the knowledge and use of all Buffalo Rock provided training, either web-based, in-house, or any other provided method. Must successfully complete assigned training curriculum, including but not limited to online and / or facilitated training.
Ensure that every reasonable precaution is taken to protect the Company from possible damages, theft, or other liabilities.
Ensure that every reasonable precaution is taken to protect the safety of employee-partners, self, customers, Buffalo Rock property, and customer property.
Honor and follow through on all business commitments.
Embody Buffalo Rock's Purpose of "Building brands through legendary service and remarkable people."
Live Buffalo Rock's Core Values :
Committed to serving our communities.
Customer success drives our success.
Integrity matters.
Obsessed with continuous improvement.
We care for each other.
Win the day.
Competencies
Active Learning
Active Listening
Complex Problem Solving
Coordination
Critical Thinking
Instructing
Judgment and Decision Making
Learning Strategies
Mathematics
Monitoring
Persuasion
Reading Comprehension
Speaking
Systems Analysis
Time Management
Social Perceptiveness
Writing
Supervisory responsibilities
Carries out supervisory responsibilities in accordance with the company's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; making recommendations regarding changes in status.
Work environment
Indoors, Environmentally Controlled
In an Enclosed Vehicle or Equipment
Physical demands
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs / day)
F (Frequently) Position requires this activity from 33%-66% of the time (2.5 - 5.5+ hrs / day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs / day)
Physical Demands
Lift / Carry
Stand F
Walk F
Sit C
Manually Manipulate F
Grasp F
Reach Outward F
Reach Above Shoulder O
Speak C
Climb N
Crawl N
Squat or Kneel O
Bend O
Push / Pull
10 lbs. or less F
11-20 lbs. O
21-50 lbs. O
51-100 lbs. N
Over 100 lbs. N
Required education and experience
Education : High School Diploma or General Education Degree (or management approval); Required.
Computer Skills : Basic knowledge of Microsoft suite of products including Word, Excel, Outlook, PowerPoint, SharePoint, ShareFile, OneNote, and OneDrive
Experience : At least 5 plus years of Management Experience as well as at least 5 years of experience in related fields : (or other comparable experience approved by management); Required
Certifications and Licenses : Must have a valid state driver license, for state of residence, with a good driving record.
Tools and Technology
Tools- Telephones, scanners, desktop / laptop computers
Technology- Software : Equipment Management System, MEI, VIP, IDIG and Oracle
Knowledge
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Affirmative Action / EEO statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic makeup, status as a protected veteran, or any other factor prohibited by applicable law.
Other duties
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and / or assign tasks for the employee to perform, as the company may deem appropriate.
Regional Service Manager • Gadsden, AL, US