Customer Service Representative II

Customer Service Representative II

Take your career further with McLane!

The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.

Under limited supervision, the Customer Service Representative II handles non-routine customers and issues while achieving customer satisfaction by providing accurate, timely, and consistent information and solutions. This position provides a reliable communication network for customers resulting in strong business relationships.

Benefits you can count on :

• Generous benefits that start on your 60th day : medical, dental, and vision insurance, FSA / HSA and company-paid life insurance.
• Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits : pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

What you'll do as a Customer Service Representative II :

Qualifications you'll bring as a Customer Service Representative II :

Fit the following? We want you here! Teamwork oriented, organized, problem solver, detailed.

Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.

Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Primary Location : United States-Arizona-Goodyear

Work Locations : DC Sunwest, 14149 W. McDowell Road, Goodyear 85395

Business Unit : GR850

Job : Customer Service

Schedule : Full-time

Shift : 1st - Day

Employee Status : Regular