Accounts Receivable Analyst
Department: Administration
Location: Springfield, NJ
Mission
Ensure efficient and timely management of accounts receivable, keeping the portfolio within company-defined performance indicators such as turnover (days outstanding), percentage of overdue accounts, payment discrepancies, and other key financial metrics.
Responsibilities
- Process and apply daily customer payments, deposits, and adjustments to accounts receivable records.
- Monitor customer accounts, overdue balances, and payment discrepancies, ensuring timely follow-up and resolution.
- Investigate and reconcile payment differences in coordination with the Sales and Logistics teams.
- Communicate with customers via phone, email, or fax regarding account balances, statements, and payment issues.
- Prepare and distribute weekly accounts receivable and collection reports to Management and the Sales team
- Review and maintain updated customer account information in the system, submitting claims or support requests when discrepancies are found.
- Use customer and banking portals to perform collection, verification, and reconciliation processes
- Coordinate with internal departments (Sales, Logistics, Finance) to ensure accurate and efficient account management.
- Support customers with credit notes, payment confirmations, and account inquiries.
- Other duties as assigned.
Desirable knowledge
- Basic knowledge of accounting and collection processes.
- Intermediate Excel, ERP and SAP system skills.
- Strong analytical and communication abilities for efficient accounts receivable management.
Education
Bachelor’s degree in Accounting, Business Administration, or a related field preferred.
Relevant work experience (3+ years) may be considered in lieu of a degree.
Experience
Two years of experience in a similar role or position.
Other
Authorized to work in the US (without need for sponsorship, now or in the future).
Bilingual in Spanish/English.
Job Type
Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule: