Patient Accounts Representative

Patient Accounts Representative

Req # : 0000218976

Category : Healthcare Operations, Revenue Cycle, and Patient Access

Status : Full-Time

Shift : Day

Facility : RWJBarnabas Health Corporate Services

Department : Patient Accounts

Pay Range : $20.60 - $25.84 per hour

Location :

2 Crescent Place, Oceanport, NJ 07757

Job Title : Patient Accounts Rep

Location : System Business Office

Department Name : Patient Accounts

Req # : 0000218976

Status : Hourly

Shift : Day

Pay Range : $20.60 - $25.84 per hour

Pay Transparency :

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview :

The Patient Account Representative is responsible for managing and resolving all aspects of the patient billing process . This includes billing insurance companies, following up on outstanding claims, collecting payments from patients, responding to patient inquiries, and maintaining accurate account records. The role is essential in ensuring timely revenue collection, maintaining patient satisfaction, and supporting the financial health of the organization. The position supports the reduction of Accounts Receivables. The Representative may also perform a variety of duties including assisting patients directly with their bill or other financial aspects of their hospital service, correspondence response, billing and rebilling, certain denial issues, prompt handling of A / R credits and trend monitoring.

Qualifications : Required :

• High School Diploma
• Proficient in Microsoft Office, Excel, Outlook, Word,
• Excellent communication and interpersonal skills
• Ability to prioritize tasks, manage time effectively, and handle sensitive information with discretion.

Preferred :

Scheduling Requirements :

Essential Functions :

Billing and Claims Processing

Accounts Receivable and Collections

Customer Service

Documentation and Reporting

Compliance and Quality Assurance

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks :

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

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RWJBarnabas Health is an Equal Opportunity Employer