Prevention Sexual Abuse (PSA) Compliance Mana

JOB description

Job Title:

Prevention Sexual Abuse (PSA) Compliance Manager

Department:

Location:

Foster Family Services

Colton

Reports To:

Program Director

FLSA Status:

Salary:

Exempt

Position Summary: The PSA Compliance Manager is responsible for ensuring the implementation and ongoing compliance with the HHS Interim Final Rule (45 CFR Part 411) and all applicable federal and state policies to prevent, detect, and respond to sexual abuse and harassment. This role provides on-site, child-facing services, including educating youth on their rights, safety, and reporting mechanisms; conducting compliance audits; training staff and volunteers; and serving as the primary point of contact for reporting and coordinating responses to incidents with internal leadership and external partners. The PSA Compliance Manager plays a vital role in safeguarding youth, ensuring organizational accountability, and fostering a culture of safety, transparency, and compliance.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned.

Compliance Oversight & Monitoring

• Ensure compliance with the HHS Interim Final Rule (45 CFR Part 411), state licensing requirements, and internal company policies.
• Conduct routine site audits and inspections to verify adherence to PSA standards, policies, and procedures.
• Maintain and update PSA compliance records, audit logs, and corrective action plans.
• Develop and implement prevention strategies tailored to program needs.

Youth Rights & Safety Education

• Provide regular, age-appropriate education on rights, protections, safety, and reporting mechanisms.
• Serve as a visible, trusted, and child-facing advocate for youth safety and well-being.
• Ensure all youth receive information and orientation materials in their primary language.

Staff Training & Development

• Train all staff, contractors, and volunteers on PSA compliance standards, mandatory reporting requirements, and trauma-informed practices.
• Provide refreshers and specialized training as needed to ensure consistent application of policies.
• Monitor staff adherence to safety protocols and provide coaching and feedback as appropriate.

Incident Response & Coordination

• Serve as the primary point of contact for reporting allegations of sexual abuse, harassment, or related incidents.
• Coordinate timely and compliant responses with internal leadership, licensing authorities, and external investigative partners.
• Ensure documentation, reporting, and follow-up actions are completed accurately and within required timelines.

Policy Development & Implementation

• Collaborate with leadership to draft, update, and implement policies and procedures related to PSA compliance.
• Align organizational practices with federal, state, and licensing requirements.
• Conduct risk assessments and recommend policy or procedural changes to strengthen safety systems.

Cross-Functional Liaison

• Work closely with program directors, clinical staff, case managers, and foster parents to ensure consistent application of PSA standards.
• Partner with external agencies, oversight bodies, and legal authorities to maintain transparency and accountability.
• Act as a subject matter expert on PSA matters across all Marsell programs.

Data and Documentation Management

• Maintain accurate, secure, and confidential records of trainings, incident reports, investigations, and compliance audits.
• Track PSA compliance metrics and prepare reports for leadership and licensing bodies.
• Ensure records are audit-ready and meet all regulatory documentation standards.

Compliance and Procedure Adherence

• Exercise sound judgment when handling sensitive, confidential, and child-specific information.
• Ensure all PSA practices meet or exceed federal, state, and organizational standards.
• Respond promptly to compliance concerns and escalate issues to leadership as required.

Continuous Improvement

• Identify gaps, trends, or systemic risks and propose solutions to strengthen prevention and response measures.
• Participate in ongoing professional development to stay current with regulations and best practices.
• Promote a culture of continuous learning, accountability, and child safety.

Other Duties as Assigned

• Support evolving program needs to ensure youth safety and organizational compliance.
• Assist with special projects, external reviews, or audits as directed by leadership.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Competencies: To perform the job successfully, an individual should demonstrate the following.

• Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time; demonstrates excellent time management and reliability; ensures tasks and appointments are executed as scheduled.
• Business Ethics – Builds trust and credibility by consistently maintaining the highest level of integrity; treats all employees, colleagues, members of leadership, clients, and vendors with respect while upholding the organization’s values in all interactions; demonstrates professionalism, transparency, fairness, honesty, and accountability in each task.
• Continuous Learning – Proactively identifies their personal strengths and opportunities for growth; actively seeks feedback for performance improvement and integrates it into daily operations; engages in ongoing professional development to stay current with best practices in office management and administration.
• Customer Service – Delivers outstanding service to both internal and external stakeholders; handles sensitive or challenging situations with empathy and professionalism; solicits customer feedback to improve service; responds to requests for service and assistance; demonstrates an empathetic approach; fulfills current and prior commitments while fostering a service-oriented office environment.
• Dependability – Takes ownership of responsibilities and ensures tasks and projects are completed accurately and on time; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan; supports leadership by anticipating office needs and communicating proactively; demonstrates flexibility and commitment during high-demand periods.
• Initiative – Anticipates office needs and identifies opportunities to improve efficiency and workflow; takes initiative in solving problems, streamlining processes; supporting team success; acts without prompting to address challenges, enhance processes, or support team members; demonstrates a proactive mindset by seeking ways to add value beyond assigned duties and riving continuous improvement initiatives; encourages collaboration and offers support where needed.
• Planning/Organizing – Effectively prioritizes daily operations while balancing long-term office goals; manages multiple projects; allocates resources efficiently; develops and implements systems to ensure smooth office operations; supports strategic goals; demonstrates strong organizational skills to maintain a structured, productive, and well-supported work environment.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

Education/Experience: Bachelor’s degree in behavioral sciences, human services, or social service fields; OR bachelor’s degree in business administration or management, AND at least 1 year of experience working with child welfare standards, best practices, or quality assurance or compliance.

Language Ability: Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers and the public.

Mathematical Ability: Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Compute rate, ratio and percent, and draw and interpret bar graphs.

Reasoning Ability: Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

• Proficiency in Microsoft Office, with emphasis on Excel, Word, and PowerPoint.

Certificates and Licenses:

• None

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use their hands to finger, handle, or feel, and talk or hear. The employee is occasionally required to stand and move around for work. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties as assigned by their supervisor.

Benefits:

• Medical, Vision and Dental Benefits are effective within 30 days of your hire date, The company covers up to 78% of coverage cost.

• 401 (k) - immediate eligibility!

• 401 (k) company matching

• Paid Time Off (PTO)

• Paid Holidays

• Flexible Spending Account

• Life Insurance (Company Paid)

• Voluntary Life Insurance (Employee Paid)

• Employee Assistance Program

• Employee Wellness Day(s)