Senior Property Manager

Company

Our client is a very established national private owner / developer of urban commercial real estate that is based in the Greater Miami Area. The family-owned company is vertically integrated and has a 40+ year track record of success. Their current portfolio is concentrated along the east coast, including Miami Beach, Philadelphia, and New York City. The Company invests in and owns several different asset types, including office, retail, and hospitality.

Position

The Senior Property Manager is responsible for the overall leadership, strategic direction, and performance of the commercial property management portfolio. This role oversees property operations, tenant relations, financial performance, and team development to ensure assets are managed to the highest standards and aligned with company goals.

This position will also work cross functionally in support of the Company’s asset management and leasing functions. The ideal candidate will have a strong commercial real estate property management background and take a hands-on approach in managing the day-to-day operations of their properties.

Responsibilities

• Provide leadership and direction to the property and the supporting staff.
• Develop and implement strategic plans to maximize property performance, tenant satisfaction, and asset value.
• Partner with ownership and senior leadership to set financial, operational, and tenant service goals.
• Ensure compliance with company policies, lease agreements, and applicable laws and regulations.
• Oversee day-to-day operations of commercial properties, including maintenance, vendor management, and service delivery.
• Serve as an escalation point for tenant issues and ensure prompt resolution to maintain high tenant satisfaction.
• Oversee leasing activity in collaboration with leasing teams to ensure seamless tenant onboarding, renewals, and move-outs.
• Ensure tenant improvement and capital projects are executed on time, within budget, and in compliance with lease terms.
• Direct preparation and management of annual operating and capital budgets.
• Monitor property financial performance, variances, and forecasts, ensuring accuracy and accountability.
• Oversee rent collection, reconciliations, CAM / operating expense calculations, and financial reporting.
• Develop and implement cost-control measures while maintaining quality standards.
• Recruit, mentor, and develop high-performing property management staff.
• Establish clear performance expectations and provide regular feedback and evaluations.
• Foster a collaborative, service-oriented team culture.
• Provide executive management with regular reports on portfolio performance, tenant relations, and operational initiatives.
• Ensure compliance with lease terms, safety standards, insurance requirements, and regulatory obligations.
• Maintain strong vendor relationships and oversee contract negotiations.

Qualifications