Convention & Banquet Set Up Supvervisor - Mandalay Bay

Convention Setup Supervisor

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

As a Convention Setup Supervisor at Mandalay Bay, you will oversee the daily operations of conventions, meetings, and banquets, ensuring every detail is perfectly arranged for an exceptional guest experience. Your warm smile and outstanding service will create an inviting atmosphere, allowing you to connect with guests and understand their unique stories and needs. Join us in crafting unforgettable WOW moments that guests will remember long after their event!

The day-to-day includes :

• Supervise the set-up and tear down of conventions, meetings and banquets in the Conference Center, Arena, Studio Rooms, Hotel, and Pools
• Maintain rapport with clients and Convention Services Managers to ensure client satisfaction
• Attend pre-conference meetings on upcoming functions
• Inventory equipment and supplies in order to maintain proper par stocks levels
• Inform employees of management policies and ensures compliance
• Handle employee and guest complaints with the intent of resolving situations to the satisfaction of all parties
• Perform other job-related duties as requested

The ideal candidate :

The perks and benefits include :